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Martin & Co Horsforth

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
23.01.2012
Very happy with the service

Very happy with the service received from Horsforth, Leeds branch. Even though my flat is not managed by Martin&Co and I only had to deal with them at the initial stage, they have been very professional and answered any questions I had prior to me signing the contract. Fast, efficient, friendly- very different to some other agencies in Leeds I've had to deal with in past. Would definitely use again!

review by Tigi 23.01.2012
4.00 /5

I bought a flat sold/managed by Martin and Co. Dale Hesketh answered a lot of questions for me and kept me up to date. Katerina was the original agent, but left the company half way thru my purchase, she too was efficient. The only hiccup was their phone answering service, who didn’t seem to pass on my calls.

Reply from agent

Dear Juliet, Thank you for your kind review and congratulations on your new flat! We’re delighted that Dale and Katerina provided you with efficient service. We apologise for any inconvenience with the phone service and are actively working to improve communication. Your feedback is invaluable to us. Welcome to the Martin and Co family!

4.00 /5

Very helpful throughout process and always prompt with responses to any queries.

Reply from agent

Thank you Sue, it's been a pleasure working for you.

4.00 /5

I recently move in to a property for rent through Martin & Co Horsforth and they did a pretty decent job in helping me complete the move in formality. I did contact Ms. Carolyn for few issues/support after moving in and she did respond quickly and did the needed support soon.

Reply from agent

Thank you for your positive feedback. We hope you and your family have settled in well in your new home.

4.00 /5
1.00 /5
17.02.2025

This company apparently “manages” a rented property at the back of my house. They think it’s acceptable for my neighbours trees to physically enter my toddlers bedroom through the window causing an extreme fire hazard. We have paid for and forwarded the land registry to prove ownership. Me and my partner have to constantly chase them up because they never respond. I would avoid using them for anything. There’s now an ongoing dispute with the neighbours and my partner has had to contact a solicitor. If you want to rent a house from them, be warned they may never resolve any issues for you. Communication is extremely poor to the point where I don’t really know why anyone would ever use their services.

Reply from agent

Thank you for taking the time to share your feedback. We would like to take this opportunity to clarify our role in this matter. As the appointed estate agents, we manage communication between tenants and landlords, but we are not the legal owners of the property. This limits our ability to directly resolve ownership disputes or intervene in legal matters. We understand your frustration, particularly as the situation is now being handled by solicitors. Given the legal nature of this issue, we can only act as intermediaries and pass on information to the relevant parties. While we strive to maintain clear communication, there are aspects outside of our control. We sincerely regret any inconvenience you’ve experienced and appreciate your understanding. Should you require any further assistance, please do not hesitate to contact us.

Contact details
Sales Phone:

01132 588 664

Sales Email:

horsforth@martinco.com

Lettings Phone:

01132 588 664

Lettings Email:

horsforth@martinco.com

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:30 - 01:00
Address

93 New Road Side, Horsforth, Leeds, Horsforth, West Yorkshire, LS18 4QD, Yorkshire, UK, LS18

With over 40 years of combined experience, Martin & Co Horsforth is not just another estate agency; we are your dedicated partners in navigating the property market. Our team of professionals brings a wealth of local knowledge, expert insight, and a passion for exceptional service that sets us apart. Whether you’re renting your home, selling your cherished property, or looking for a prime rental, we understand that every client’s journey is unique. That’s why we tailor our approach to meet your specific needs, ensuring a seamless and stress-free experience from start to finish.

Our team

Alison Bell

Alison Bell

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Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
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