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Sawyer and Co

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

The landlord herself was a pleasent, efficient and helpful person and all admin had been carried out professionally. However the black mould that we had been breathing in for 2 years that the agency "treated" by, on one occasion spiritzing with anti bacterial spray and then painting over in ONE of the areas of the flat that had a black mould problem was... Well, let's just say if this manifests in some malign lung issues in the future I wouldn't be surprised. I mean, a child (Awaab Ishak of Rochdale) was killed recently and the blood is on the hands of landlords just didn't want to actually face up to the fact that's yeah, their company might need to fix a that a property was a hazard to health but some people money means more to them than another persons life. Yep. Shame on them.

Reply from agent

Hello We're so sorry to hear of this experience, having spoken with our lettings department we don't recognise the circumstances you have described. We would greatly appreciate if you could call us directly on 01273 778844 or email hove@sawyerandco.co.uk so that we may investigate further.

1.00 /5

Avoid!! Charged for clearing garden but didn't. Don't seem that concerned about safety either - repeatedly assured me that smoke alarms were all in - and they were not.

Reply from agent

Thank you for your feedback.

1.00 /5

I had many trouble settling to my flat because of them.

Reply from agent

Hi George sorry to hear you haven’t been happy. Please do call me to see if I can help out Aaron Fernandes - Senior Manager 01273 383830

1.00 /5

No repairs were ever done on my flat including a fallen down fence and uninstalled bathroom tiles, there was no carbon monoxide alarm so the property shouldnt have been let anyway, landlords and neighbours were allowed to harass and assault us and then the letting agent tried to illegally force a cleaning clause on us 9 days before moving out of a spotless flat. Huge scammers.

Reply from agent

Thank you for leaving us some feedback. Our apologies that you felt we let you down. We cannot control neighbours but we understand that this made your experience awful. Hopefully in the future you give us another chance. Best wishes for the future

1.00 /5

I had many trouble settling to my flat because of them.

Reply from agent

Hi George sorry to hear you haven’t been happy. Please do call me to see if I can help out Aaron Fernandes - Senior Manager 01273 383830

1.00 /5

Cancelled viewing last minute, advertisement said nothing about no families or babies I’m a single mum and I can decide if the flat is big enough for us.

Reply from agent

Hi Denise, thank you for leaving us some feedback. I’m sorry you aren’t happy. The landlord in this specific instance gave us specific instructions on the tenants they wanted in the one bedroom apartment. Hopefully we can find you another suitable home.

1.00 /5

Terrible service. Would not recommend at all

Reply from agent

Good Morning Tina, I can only apologise if we have fallen short in your experience. Our aim is to help all of our clients, and to treat them with respect and integrity. Please do call me asap so I can rectify any mistakes we might have made - 01273 778844 - Chris Sawyer - Owner/Director

1.00 /5

Level of consideration to residents Parked on a blind bend on double yellows (very clear yellows, not like you can't see them) by a school with a sign saying "keep clear - school". I'll let you make your own mind up.

Reply from agent

Thank you for bringing this to our attention. Our colleague has been fully reprimanded and re-educated. We can only apologise for causing a nuisance in such an important location. We promise this will not happen again. We will be donating a prize to the next Summer Fayre as a gesture of good will.

1.00 /5

Level of consideration to residents Parked on a blind bend on double yellows (very clear yellows, not like you can't see them) by a school with a sign saying "keep clear - school". I'll let you make your own mind up.

Reply from agent

Thank you for bringing this to our attention. Our colleague has been fully reprimanded and re-educated. We can only apologise for causing a nuisance in such an important location. We promise this will not happen again. We will be donating a prize to the next Summer Fayre as a gesture of good will.

1.00 /5

Showed me 7 of the 10 worst places I saw in Brighton. Keep in mind that 10-15% of the places I saw did not have a full floor/walls/ceiling and that number becomes scary. All their advert pictures were beautiful, surprise surprise. I made an offer and even followed-up with more money on what was essentially a building site pretending to be a home (the toilet was stained black and hadn't seen a clean this side of the decade to give to you an idea) and a week later they hadn't even replied. After I told them to lose my details because I didn't want to work with them they replied at 8pm on a Friday with sass. They couldn't reply to my mail in over 40 business hours but could reply to insult me after hours. The irony is I would have paid over list if they'd bothered to speak to me. Buyer, seller or renter alike - I suggest you go elsewhere.

Reply from agent

Hi Daniel, thank you for taking the time to express your perspective. We would welcome the opportunity to discuss the things that you mention here. We care deeply about customer service and also pride ourselves on always acting in the best interests of our client. Please contact me directly. Chris Sawyer.

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Address

52 Church Road, Hove, East Sussex, BN3 2FN, South East, UK, BN3

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