Unfriendly, bullying
Agreed to rent a house from Whitegates with conditions that it would be cleaned up top to bottom. Landlord and Whitegates messed me about and because of them I didn't get to move in until a month later than agreed. No respect for tenants, poor service.
brought my property from them back in 2006. offer was agreed. then received a phone call to say someone else had offered £5k more. so I ended up having to fork out another £5k. I was a first time buyer and was completely stressed out of my head...very upsetting as I thought I was going to lose out. The word gazumping springs to mind! They don't even deserve a 1 * AVOID THEM!
They don't even deserve 1*. They are the worst agency ever, don't ever go to them in any cases. Me and my boyfriend were looking for a house for next year and we found one online. We saw that it is throughout Whitegates so we called them and arranged a viewing for next day. We fell in love with the house but they told us that the landlord wants us to move now or he can't promise to keep the house for us till September. Somehow the agency "convinced" him to keep the house for us and they told us we need to pay £250 administration fee to keep the house for us. After we paid the money they told us that the last thing we need to do is to fill in an application form and to submit it, but the form was for another letting agency. The application form was ridiculous. We filled it in but all the time after we submitted it, they wanted from us new information and things that we need to provide them. After two-three weeks I got a call from Whitegates telling me that my form was declined and we lose the house and that they will pit it back on the market. I asked them if we'll get our money back and they said that it's nonrefundable. So now we lost £250, our time and we don't have a property where to live. Don't you ever go to them.
Awful company, always late to viewings very rude on the phone. They say things then they say they didn’t say it even though we had it recorded funny huh, they deny everything, they’re so rude, they turned up 25mins late to a viewing and said do t rush over so we didn’t, we arrived a few minutes after the time and they had gone we called them and said oh he’s gone to another viewing.. and they said they didn’t say don’t rush, just complete liars.
Without doubt the worst company I have ever come across. Rude, unprofessional, money hungry liers that are not worthy of 1 star. The amount of trouble I have had with Whitegates Huddersfield is astonishing. I am quite disgusted that estate agents like this actually exist. Bottom line is, they are very quick to take your money, adding loads of unjustified additional costs, and then will ignore you, lie to you and never resolve any of your issues.
The worst Agency you can deal with. Whitegate Huddersfield is the worst entity I have ever dealt in my life. They are not respecting people, they will always argue with them. The client is the last person who could serve. They might charge you for a service you did not ask for or they can warn you to leave your house. I strongly not recommend them. Avoid them Please Last talk done between me and them, I told the agent "This is not fair" , she replied: Life is not fair !!!
If you are student, you will be expected to pay a lot of money upfront (usually 6 months). Update: Despite it is advertised as "student house", my property was missing many basic inventory such as proper bed, curtain and even washing machine. They also try to charge as much as possible (the deposit) for the cleaning service after you moved out. As a former student, I advise by my heart to all ya student to stay away from this agent.
If you are student, you will be expected to pay a lot of money upfront (usually 6 months). Update: Despite it is advertised as "student house", my property was missing many basic inventory such as proper bed, curtain and even washing machine. They also try to charge as much as possible (the deposit) for the cleaning service after you moved out. As a former student, I advise by my heart to all ya student to stay away from this agent.
6-7 Cherry Tree Centre , Market Street, Huddersfield, West Yorkshire, HD1 2ET, West Yorkshire , UK, HD1 2ET
Property is our passion and we have been renting and selling homes in Huddersfield for over 45 years. We have earned a reputation for providing a first class service and the very highest levels of customer satisfaction, delivered by teams of skilful, trained, highly motivated property professionals and we're proud to have been awarded the Whitegates Brand Leader award annually since 2016. Instruct Whitegates to sell or rent your home in Huddersfield and you get all of the following benefits, plus more: - All our years of local expertise - Free, no obligation valuation and advice - Ongoing updates from our friendly staff - Local and in-house advertising - Immediate inclusion on the Whitegates Huddersfield website and high quality brochures - Advertising on the biggest property websites including Rightmove Being the largest letting agent in Huddersfield with over 1300 properties managed and the largest Whitegates Office nationally, we pride ourselves on our customer service to our clients & are well equipped to ensure your expectations are met.