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Martin & Co Leeds City

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.60 /5
25.04.2024
Hafeez

Hafeez is very prompt in his response and is able to help solve our issues quickly. He is also very helpful and informative.

Reply from agent

Dear Darryl, Thank you for your kind words and the great review. We're thrilled to hear about your positive experience with Hafeez. Our team always strives to be responsive and informative. Your feedback is greatly appreciated, and we're glad we could assist you efficiently. Looking forward to serving you again in the future. Warm regards Elizabeth

4.60 /5
16.04.2024
Sue & team at LEEDS CITY

Im very happy with the service I receive from Sue & team both as a Landlord & for all the support they offer to my tenants. Sue takes care of everything !

Reply from agent

Dear Rob, Thank you so much for your wonderful review. We're thrilled to hear that you've been pleased with the service Sue and our team have provided to you and your tenants. Rest assured, we'll continue to take care of everything, ensuring your experience as a landlord remains seamless and positive. We look forward to our continued partnership. Warm regards Elizabeth

4.60 /5
21.02.2024
Great communication

Agent HAF has been great. Communicating well replies to email fast and dealing with any problems at hand immediately. Very friendly, thank you! - H

Reply from agent

Dear Holly, Thank you so much for your kind words and the wonderful 4-star review. We're thrilled to hear about your positive experience with Agent HAF and our team's prompt communication and problem-solving. It's our pleasure to provide a friendly service that meets your needs. We look forward to continuing to support you in the future! Warm regards

4.50 /5
21.12.2023
Excellent

Felt very comfortable and well Looked after in a professional and knowledgeable way.

Reply from agent

Thank you for your positive review, Fatmata. We pride ourselves in providing a welcoming and professional service to all of our clients and are pleased that you felt comfortable interacting with us. We look forward to helping you in the future!

4.50 /5
04.05.2023
Great help

It was an easy and enjoyable process letting with the help of Josh from Martin & Co. Thank you

4.40 /5
06.05.2024
Good letting agent, tight landlord!

Our property manager Sue was fantastic and communicative, some of her earlier colleagues let the side down before we were handled by Sue. Inventory report wasn’t well conducted and left a little vague initially and a few maintenance issues were a hassle. But when Sue took over we had a much better experience of Martin & Co. Shame the landlord is unable to do more work to improve the flat.

Reply from agent

Dear Oliver, thank you for taking the time to share your feedback. We're thrilled to hear about your positive experience with Sue. We apologize for any inconvenience with the inventory report and maintenance issues. Your insights help us improve our services. We'll convey your thoughts to the landlord in hopes of future enhancements. Thank you for choosing Martin & Co. Best wishes Elizabeth

4.40 /5
17.04.2024
22 Grange Close

Really responsive, helpful, knowledgeable and professional. Sue has been a real pleasure to work with and a cut above.

Reply from agent

Dear Marie, Thank you for your kind words and for taking the time to leave us a 4-star review. We're thrilled to hear about your positive experience with Sue. We strive to deliver exceptional service and are glad we could exceed your expectations. It's been a pleasure working with you as well, and we look forward to continued collaboration. Warm regards, Elizabeth

4.40 /5
17.10.2023
Good communication from staff

I am an existing tenant renting with Martin and Co in Leeds. This year Sue (Sue Wilson) was assisting us in our new contract and other issues regarding the house. Response was prompt and help was always provided. Sue was also very considerate and would follow up issues that we raised. A way better experience in our rental house contract this year !

Reply from agent

Thank you for the feedback Victoria. We are really pleased that Sue provided you a helpful and considerate service when assisting you with your contract and other issues regarding the house. We strive to provide the best customer service and it is heartening to hear that we have achieved that.

4.30 /5
05.10.2023
A rollercoaster

Over the past 8 months, I’ve had a rollercoaster of feelings towards Martin & Co. At the start of our relationship, I couldn’t fault how insightful, approachable and professional Kate the MD was with understanding both my options in terms of selling or renting. There have though been challenges along the way, caused by a tenant which I’ve felt could have been better managed/supported with by Martin & Co. Communication is always key to helping you as a landlord gain confidence and trust in the management of your property. On multiple occasions, it’s felt like I’ve been chasing Martin & Co for an update rather than regularly being kept up to date. Or not getting the call/email back as promised which has been the most frustrating experience. However, most recently my faith in Martin & Co in providing an expected service as part of the fees charged, has been somewhat restored by the services of Sue who has picked up a property not in her portfolio at speed, to resolve issues as quickly as possible. Delivering on her word with communication commitments and providing valuable insight to help me in unknown territory. Ultimately, quickly installing some confidence and trust, to improve my experience as a landlord. Thank you!

Reply from agent

Dear Gareth, We're glad to hear that Sue was able to restore your trust and confidence in us. We aim to provide a quality service to all of our landlords, and we appreciate your feedback on ways we can improve. We take all feedback onboard and strive to provide the highest level of service. Many thanks. Best wishes Elizabeth

4.10 /5
04.06.2024
Crickerters Close , Garforth

We , value and respect this letting agency ,

Reply from agent

Dear Ashley, Thank you so much for your four-star review and for the kind words. We're thrilled to know that you've had a positive experience with us. Our team is committed to providing exceptional service, and your recognition is truly appreciated. We look forward to continuing to serve your letting needs with the same level of dedication and respect. Best wishes Elizabeth

Contact details
Sales Phone:

0113 245 7174

Sales Email:

leedscity@martinco.com

Lettings Phone:

0113 245 7174

Lettings Email:

leedscity@martinco.com

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 10:00 - 14:00
Address

24-28 Bridge End, Leeds, West Yorkshire, LS1 4DJ, Yorkshire, UK, LS1

About

Martin & Co Leeds City is more than just a lettings and sales business renting and selling properties to people. We are a people business - matching people to properties, taking care of , landlords, tenants, buyers, sellers, investors and our business partners.

Our team

Sue Wilson

Hafeez Saeed

Dammy Alonge

Jovan Mihailovic

Rebecca Simmons

Ellie Harris

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Safeagent
Ombudsman Services
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure