Seems like Brexit is playing it’s part on the letting market too.Contacted Martin & Co to enquire about a property that has just been put on the market to be let, literally called a few minutes after it landed on Rightmove. I was told someone will call me as soon as they get the keys for the property to arrange a viewing. Of course no one did. I called again the next day just to be told I will be contacted again. I was sent an email asking about our situation to which I replied even though I gave all those details the day before on the phone.Of course no one contacted me. Today I call again just to be told that they are fully booked for viewings on this property. Discrimination at its finest. I have lived in this country for 10 years and I have never been treated so poorly. This is not the first estate agent to treat me like this because of my foreign name. This time I will take it further.

Absolutely useless no one bothered to return my calls after continuously ringing every day for 4 days to try and view a property. Everytime I called it was the same response “I will get someone to call you back” no one e er rang back ... would not recommend using them

Staff were helpful until we signed a tenancy agreement. We were told the flat would be professionally cleaned before moving in but we found it very dirty the bathroom smelled of urine, mouldy crockery in cupboards, litter under beds and sweets embedded in the carpet. Water marks on the bathroom ceiling from a previous leak which we later found out happened years before. It was hard work to get them to repair anything, we had to call them several times before getting it sorted. We decided to decorate a room ourselves to paint over red biro scribbles on the bedroom wall. Before returning the keys we arranged for a professional cleaner to clean throughout and to our surprise we received a 50 page report which gave the impression the flat was dirty. It took a month to get our deposit returned and only after we got shirty about it. Won't be using again

I started my contract in my “NEWLY REFURBISHED FLAT” with no water heater. The issue took 1 month to resolve. No water heater is no small issue, It is legally considered a HAZARD, especially in freezing, cold weather, which should have been resolved in 24 HOURS, not almost a month. There was almost no follow up from their part, I had to call almost ever day to ensure they stay on top of this. It felt as if my problem wasn’t on top of their list .No alternative temporary accommodation was offered, nor any other form of compensation. Rent paid in advance, for whole duration too. Not exactly the expectations I had for a known letting office.

Martin&Co was very responsive and helpful until we signed a contract to rent. From that day, everything became more challenging. When the tenancy came to an end, we were presented with a disturbingly unfair report of the condition of the flat. Currently collating information and evidence for a legal action against the company.

Martin&Co was very responsive and helpful until we signed a contract to rent. From that day, everything became more challenging. When the tenancy came to an end, we were presented with a disturbingly unfair report of the condition of the flat. Currently collating information and evidence for a legal action against the company.

Time wasters and lie tellers. Avoid

Really unprofessional letting agency. We found a flat that we quite liked in August and put an offer in through a guy called Umair to rent the property. However after chasing it up on several occasions we were completely ignored and Umair didn’t even have the decency to get back in touch and let us know. I’d avoid this place and go with Morgan’s opposite for a slightly better service.

Really unprofessional letting agency. We found a flat that we quite liked in August and put an offer in through a guy called Umair to rent the property. However after chasing it up on several occasions we were completely ignored and Umair didn’t even have the decency to get back in touch and let us know. I’d avoid this place and go with Morgan’s opposite for a slightly better service.

This letting agent is horrible. They charged me hundreds of pounds for minor dust on the flat skirting. Don’t deal with them if you don’t want to lose your deposit.