We used Ringley for a lease extension for our property. The team was very professional and efficient throughout the full process, regularly keeping us updated with progress, and ultimately negotiated a good position and outcome on our behalf. Would definitely recommend them for this type of work.
Very helpful & courteous. Would recommend
Great customer excellent service.
Cant say much for Ringley. However, our cleaner Maria who cleans the block (Dartford) is very kind and always does a great job. 5 stars for Maria
My initial review mentioned that Josh has been great so far with quick replies. This was before we moved in. Since moving in, numerous issues have not been resolved and emails have been ignored or replied to after weeks. Can do much better to address tenants concerns. Overall unprofessional service.
To begin with, working with Ringley was great, the property is nice and the journey to get the property to let was good. Everything was digital which was useful as someone trying to get the property while I was travelling. However when I got to the property, I found that the heating did not work in the living room and the internet was deactivated. These were solved with some urgency, though there should not be anyway that the property ended up like this before I got here, and they had 2-3 weeks of the property being vacant before I started the rent. I have ended up with issues surrounding car parking that still exist 20 days after the rent started, with no resolution in sight. Overall, it seems like there is an urgency to get people into the rental properties and the problems they encounter have no real processes and timely resolution.
Addendum: of late, June/July 2021, the service has been extremely poor. Sloppy administration, mistakes in correspondence, queries unanswered; communication becoming more and more remote. Hopefully their fees will decrease to reflect this severe decline in service?? Very professional company - as always one gets what one pays for and Ringley gives good value.
This company has caused nothing but aggro with service charges. Complaints are ignored, they make false statements about works being carried out and already been in a 12 month dispute about fraudulent charges on service charge notices for services that never happens. They now just gaslight me trying to say I am “unkind” to them… unfortunately it is me getting all the grief due to their endless mistakes and stubbornness to acknowledge or fix issues.
Don't believe the fake reviews. These lot are straight up crooks. Run a mile if a property your interested in is managed by them. Their only interest is lining their own pockets.
Negligent. Have not fixed the main property gate and are responsible for several trespassers coming onto the property. AVOID. Will be reporting them to The Property Ombudsman.
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1 Castle Rd, London, NW1 8PR, London, UK, NW1