Im a tenant at one of the buildings they manage and my husband has been trying to get us access to the garage for a month now as our car is locked in because of a faulty key/fob. This is a basic access issue that ringley refuses to solve for us, and have passed the buck on to the landlord to chase up some secuirty firm. All we need is a new garage key, or access to the code box at the entrance. I am 9 months pregnant and forced to take walks buses and ubers to get to essential healthcare, when I own a car and pay rent. They could have helped us at least on compassionate grounds. Its is baffling to hear that they do not have access to their own building's carpark and that the landlord should take responsibility. I am desperate and very frustrated so leaving a review.

As owner of an estate in London managed by this agency, I must express my disappointment with their services. Since the beginning (3yrs ago), they have been far from proactive and have had to be constantly chased. Even worse, they have disregarded for months very serious SAFETY issues, such as faulty fire alarms, broken sewage system - gate - entrance doors etc. Despite their renege, contradictory messages, unrealistic budgets and unjustified invoices, myself and the other families have genuinely tried to cooperate with the agency, but to no avail. Consequently, we have been left in serious troubles and unnecessary but significant costs. I hope the agency TOP MANAGEMENT takes this feedback seriously once for all and provides the necessary changes to take their services to a decent level but above all to tackle outstanding safety issues as matter of urgency.

Abysmal. Never reply to emails, never return calls. Ask to speak to anyone with authority and they're 'currently unavailable'. If you value your sanity stay clear of these clowns. Edit: Below they have replied to this negative review within 24 hours. I've been waiting for them to deal with my actual problem for 2 months. Another example of how misplaced this company's priorities are.

No one told us they were going to be drilling extremely loud 8am-5pm in most buildings with scaffolding. People struggling to live. Health workers struggling. No one will do anything. Said it was supposed to be finished 2 years ago. Still no where near finished the job. Everyone I know who’s lived here couldn’t handle the noise. It’s EXTREMELY loud. Can’t even use the phone in your flat or watch tv. Impossible to hear In response to your comment Ringley, I’ve emailed weeks ago with no response. Why are you lying about things? The work was supposed to be finished so long ago. It’s ruining our lives.

Terrible management company

Pay for a management service that does not exist. Take our money to then say there is no money to do anything.. Disgraceful