I’ve been a tenant in one of the flats managed by Ringley for a while now. All I can say is STAY AWAY. This company is just horrendous. Don’t be fooled by the fake 5 star reviews. Take note of how many 1 star reviews they have. It’s a bit suspicious isn’t it?

I have recently purchased a flat in a house managed by Ringleys. They have proved incapable of solving a drainage problem. Other leaseholders have confirmed that they are inactive apart from levying their management fee - for which they provide precious little management. Avoid.

If I could give zero, I would. Shocking company to deal with.

Useless bunch. Had problems for 7 months now that they've known of and none of them have been fixed. My tenancy has been a living hell because of these people. Avoid!

If Ringley's manage the property you are considering I would think twice before making that commitment. Truly appaling and incompetent, at every step Ringley's have made numerous mistakes and provided incorrect information - worst of all they are unapologetic and even make attempts to deceive you.

I lived in a block managed by Ringleys for 8 years. poor comunication from them, managing agents always leaving the buisness which isnt a good sign! Moved out a month ago and they have asked multiple times for service charge payment and are ignoring emails back to them. It once took me 6 months to get a gate zapper from them which they charged an extortionate amount for. I never heard back about the safety tape blocking the car park (so I never knew if it was safe to use). They have ignored multiple emails to their legal departments. Always nice on the phone but nothing ever gets done! If I had to choose a managing company I would never use Ringleys.

I have to agree that if ever again I had to choose I wouldn't pick this company. In my case as a homeowner they were appointed over my head to manage the small block where we lived. Compared with the two other firms I knew their behaviour was immediately high-handed and alienating. We were invited to seek their advice at a cost of £150 an hour. They were always looking for a chance to make extra money out of us, on top of the standard whack for not doing very much. Several staff proved unreliable. Two simply disappeared after claiming to be our new managers and making personal contact. it turned out one had resigned without ever setting up the account and we never met the second person again. In my view the legal and surveying departments were partlcularly weak by which I mean in the first instance they have at least one member of staff ignorant of the job. They just issued a new invoice when they got stuck. In the second instance 'surveys' conducted without entering the property were unlikely to be reliable though the 'evidence' was used in an official capacity. Meanwhile there's an absurd policy of not requiring individual property managers ever to visit the actual property they look after -- so they don't know whether you live in Grenfell Tower, Buckingham Palace or something close to a squat. Instead they send round every half year a sort of hit squad completely insensitive to its surroundings and very keen to photograph evidence of infringed rules so that tenants can be shamed and threatened. Plastic notices stuck to the wall and designed to offer advice to hundreds of tenants didn't exactly fit in the newly-painted hall of our small Victorian villa. The head honcho is better than her staff but the end result was certainly misery for me.

It’s interesting to note that the positive reviews here appear to have been posted by companies/individuals that Ringley have worked with. It seems they have seen how poorly the general public rate them and have asked their friends to leave some nice reviews to bump the average up... We’ve owned our flat for two years and trying to get anything useful out of Ringley has been an absolute farce. The service charge was late last year, and a month before Christmas (great timing) we were issued a bill for two lots of charges amounting to over £1000. They offer no options for splitting the payment or paying throughout the year so it was a huge hit to our finances. We have also just received a bill asking for over £250 more because they under-estimated on the service charge. We were given no prior notice of this and the due date on the bill was two days before the envelope was even delivered (which seems to be common practice for them). One of our fire doors has been permanently locked for over a month and despite multiple emails from residents asking for them to look into it we didn’t receive any acknowledgment until two days ago. Apparently even the tragedy of Grenfell isn’t enough to spark a sense of urgency in the good people at Ringley...

I own a flat in central London and Ringley are meant to be managing the block. I had an issue with water leakage/penetration from the exterior and have been chasing them for over 6 months now and I've been passed from one person to another without and action or responses. I've tried to contact people at all levels including the MD and no one cares to respond. Don't let the website and marketing fool you - this is a very poorly run company that really does NOT CARE about clients or service. The only thing they are good at is charging you and demanding their payments.

If I could give zero stars, I would. Like many other homeowners/leaseholders, I have had nothing but terrible and unprofessional service from Ringley all whilst they continue to increase their service charge prices. If I were to buy a property and saw Ringley as the property management company, I would consider not buying it at all. Their staff have no interest or knowledge of the properties they are managing or their own management policies. I’ve been attempting to get the same issues addressed for years with no success. They are utterly useless and the worst company I have ever dealt with.