Worst management agency I have ever encountered. No communication, issues or faults with the apartment complex they ‘manage’ do not get fixed. Emails and phone calls go unanswered. Unpleasant experience dealing with this agency and they are very unprofessional. Stay away from them.

Avoid the Ringley valuation surveyor for HMO valuation like a plague. The commercial valuation surveyor purposely down value the property. It's a huge waste of the valuation fee and all the efforts we went through with the lender. The surveyor chose the furthest away sold HMO as comparable. The comparable she chose is 13.2 miles away in North London while my property is in South London. The surveyor purposely ignored the best sold HMO comparable in her 5 HMO list as it will justify my own valuation. The best HMO comparable is the closest to my property, in a worse condition than my property and sold at much higher price than my valuation. In fact I just had a HMO valuation for another property which is smaller than this one and in the similar area, the valuation was much higher than Ringley's valuation. The Ringley's commercial valuation is actually lower than a standard brick and mortar valuation. A complete waste of money if you think yield based commercial HMO valuation should have higher value. A few other comments: It took two weeks to book the valuation. Then waited over two weeks for the valuation report. The worst is the valuation fee is 2k+, extremely expensive. We chose Ringley because of good Google reviews. However these reviews are generally for the letting business not for the valuation. Below is to reply the Ringley's reply We raised the complaint and the valuation challenge to the lend on 8th Apr 2024. Still waiting for reply as now 12th Apr

Absolutely dismal service from Karl Bradley - simple request not acknowledged with a response for over 2 months despite repeated attempts. We raised this with their complaints team almost 1 week ago and have yet to receive a response from them either. Leaving a public review seems to be the only avenue by which one can receive a response from this company, so here’s hoping.

They promised the stars and the moon when they first started to manage our building a while ago. In reality you can't even get an email response from them with reported issue. Disappointing.

An absolute disgrace … An absolute disgrace about this company managing my block. No one shows full interest for the residents especially in difficult circumstances like the full site being affected by loss of hot water and heating in the past 2 x days with 2y history of knowing an issue with the boilers and no long term Solution applied. Updates sent to residents late in the afternoon when nothing else can be done about it or on Fridays 7pm, and no sense of urgency from their behalf. No reply to the emails sent and no information about bill suspension sent to the company charging us for heating and hot water. I, myself, work for a PM company, however, in my experience with dealing with both residents and contractors, I have never seen this level of careless like Ringley does.

Interesting reviews, either high scores that appear to be using the same formats and forms of words, or very unhappy people scoring 1 with various complaints. The reviews appear to be being manipulated towards 5, I could be wrong so it’s up to you to have your personal view. My Personal experience is poor cleaning, lack of maintenance, no feedback on issues and revolving team members so you get no consistency in your interactions. Buyer beware.

Disgusting organisation! Mr. Dominic Chan is ignoring my emails. The building they manage was badly damaged in a fire. Despite writing him multiple times to collect few things he never bothered to reply. Absolutely disgusting. You should be ashamed!

Utterly unresponsive to residents or tenants needs and appear to chose themselves what and how to manage. Senior management are uncontactable and aloof. Transparency is nil. Customer Service is rude and ineffective. Generally perceived as poor performing and not good value

The most useless management company. they used to manage my flat and were dishonest and useless. I now sold my flat one year ago and they keep sending me ground rent request. Avoid at all cost!!!