Unable to sort out basic maintenance issues. Taken over 6 months to get radiators and fridge fixed. DO NOT USE THEM!

AVOID if you can !!!! Worst agents. It's been a month since we moved in and numerous things are broken which are not being fixed. The number of emails and phone calls for reminders are innumerable.

Faking reviews to improve their score. Consistently unprofessional. Terrible phone manner. Other Belvoir Franchises admit to being embarrassed by their poor customer care. Feels like a group of friends set up an estate agents for a laugh. Every encounter with them is painfully incompetent, I wish I had listened to advice and not used them. Truly, truly dreadful people who don’t care about anyone.

Beware of falling in trap from one of the worst letting agents in Manchester. Very unprofessional staffs and only intention is to rip off their tenants pockets. We had a horrendous experience of 2 yrs of stay in of their properties in Salford. They will never listen to tenant issues during the tenancy period and when you move out they will impose the issues on you with irrelevant reasons. Unless you take cleaning service from them they will anyway charge you cleaning charges and that too a huge amount. Try out other letting agents in Manchester as there are lots more.

Belvior properties have proved to be the most incompetent business I have had the displeasure of dealing with. Most unfortunately they happen to be the business in charge of my living conditions. I was forced, despite 5 plus phone calls per week, to live without heating in my flat for 5+ months. Finally, after with-holding rent, they allowed me to live in a flat with heating. For only £400 a month! At least I saved on the electricity bill ey. But I must say, it has been a character building experience. While living in student lets I was stupid enough to think that having access to a hot shower every morning was normal. but now, thank god, I have learnt over the last 11 months that in reality paying good money for a city let only means location. Forget heating, hot water, a working extractor fan in either the kitchen or thewindowless bathroom. I've learnt that the vinyl is in fact supposed be hanging off the cupboards, it's a trend right now. But mostly, I've learnt neither belvior nor the useless contactors they decide to use are to blame and this level of service must just be how it is.......... While I can't lie and tell you the employees are not polite, they are. But I really urge anyone reading this to avoid this letting agent and go elsewhere, there are hundreds of incredible properties in Manchester. Similar to the one I'm moving into, they had me at hot shower. Ps they only got one star because you have to click at least one to post

Send strangers to your house with unannounced viewings. Painted over mould and weren't told until we moved in. The flat is also for sale and that information was also withheld until we had signed the tenancy agreement. As final year students, we've had them trying to organising multiple viewings a week, causing constant disruption and invasion of privacy, quite often booking viewings and not even showing up or communicating that they've been cancelled! Refused to carry out repairs that were promised during the viewing, eventually did after weeks of hassle. Actually received verbal abuse from Kashif when approached bout the matter. Terrible treatment of tenants. Avoid at all costs.