Stay away from Belvoir. I was once disappointed with my experiences at two other letting agencies. But Belvoir has exceeded all my expectations with their terribly abysmal standards. They do not care for tenants, and most definitely do not seem to take pride in their jobs. If you are not prepared to pop in to the office to personally supervise their work, you're better off fixing up the apartment yourself. Once you hand over the rent, all those smiles will turn into frowns. 10 months into moving in and I still do not have a signed inventory list, pre move-in maintenance issues are still left unattended. It even took months to get a broken bed replaced. And everytime I check, the property manager has changed because the previous person left the job. Seriously, choose another agency. ANY other agency.

Rented a property with Belvoir Manchester for 18 months and it was the worst experience I’ve ever had with a company! My bedroom window was smashed from the outside and it took the 5 months to get it fixed. This was during the winter period and I slept in freezing conditions. They didn’t care! They are terrible communicators and casss just seem to get passes around. There’s no one contact for you. I often had to go in face to face to get any answers! They’re rude, unhelpful and should not be trusted! Don’t give them another penny. They need closing as they’re letting people down! Absolute disgrace!

An agency adept in the art of promising everything yet delivering very little. My application process was filled with contradicting and often downright incorrect information, and most of my complaints weren't met with even an excuse, much less an apology. I also paid for a complete farce of an inventory which listed everything as in excellent condition, including appliances that don't work and furniture that is quite literally falling apart. I use the present tense because after a month of unreturned phone calls and repeated chasing, most of the issues reported either when I moved in or earlier still aren't fixed. I'll consider changing my review if these problems have been addressed soon, but I'm not holding my breath on that front. Oh, and be wary of the positive reviews on here - Belvoir strongly encourage tenants to make a Google review when they first agree to rent the property, before any potential problems can arise.

Never responds to maintenance issues. Waste of time and money!

Worst agency that I have ever used. Think twice before you sign anything with these guys. I'd give zero stars if that was possible.

Rubbish. Can't reach via SpareRoom or Website phone number.

I would give no star if I could. The service they provide is seriously bad and unprofessional. I still waiting for my deposit back over 30 day!!

Poor service. Staff lie and agree to all requirements to be met although have no interest in making the changes

Terrible service

Worst letting agency I ever had to deal with in my life. Hope they go bankrupt.