The way all estate agents should be no matter how small or big the sale. On the pulse with getting the sale over the line
An easy choice to appoint Henderson Connellan for the sale of our house on Audley Close, in summary: - genuinely hungry to win our business - responsive and attentive at all times - a warm and friendly team with a 'can do', how can I help culture - first class customer service from Holly, a real breath of fresh air who was incredibly pro-active and supportive throughout the sale process. From start to finish Holly always kept us informed with regular updates, reassured in times of stress but most importantly sold the house in just 1 week for the full asking price. A big thanks and well done to Holly and The Henderson Connellan team. 5**** A++++++++++ Highly Recommend
Holly was helpful and understanding of my requirements and position. She was very honest when problems arose and supportive of my final decision.
Good liaison with all members of Henderson Connellan. Would recommend them to others.
This would have been 5 stars if it were not for the protracted transaction time although this was entirely due to the inconsistency and unreliability of the buyer and their representative whose behaviour was exasperating for most of those concerned. Abby Bulley (Sales Progression) was on the other hand a breath of fresh air and frankly without her drive, tenacity and patience this transaction would never have been successfully completed. I was particularly impressed with Abby's speed of response and complete reliability, in a transaction where, in the end, minutes not hours proved crucial This was a difficult balancing act where differing personalities and agendas required handling with diplomacy. How important it is to have complete trust in someone who is handling one of the biggest emotional and financial transactions of your life. Thank you Abby for your support it is greatly valued. I have used Henderson Connellan successfully before and thanks in no small part to Abby, will again. Ray Kemp
I purchased a house through this agent. Kept me informed and followed up all my questions. Very efficient and friendly service. Would recommend.
Very helpful and friendly, helped me to cope through a very stressful time. Long opening hours, always someone there to talk to. We are extremely happy in our new home which would never have been possible without the team at Henderson Connellan.
We had a short window to view housing. Hendersons were flexible when our time slots moved and we were able to see a large number of houses in our window. Each house matched our basic requirements, but our agent quickly understood exactly what we were looking for and added a new house that we had not booked at the end of our viewing session. The house was perfect us. The house purchase went through smoothly, and we were informed throughout with any changes in the chain.
Henderson Connellan were initially fantastic when selling my house. They got 15 people to view my property and it SOLD in 1 week. I was delighted. Then I heard very little from them and had to chase them for information. There was no sale progression reports. Thankfully my solicitor kept me informed of events so that on completion, I knew what to expect. As again, no contact from estate agent. I am extremely disappointed in the lack of communication in general and of sale progression from the Estate Agent.
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63 High Street, Market Harborough, Leicestershire, LE16 7AF, Midlands, UK, LE16
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