Had some issues with the property but to be fair to the letting agent they have been able to get these issues sorted, which isn’t always the case from all letting agents.

Just wanted to highlight the work of Bev Dack and Lorraine King. We had numerous outside factors that affected our move into our new flat but they both went above and beyond to make sure we had somewhere temporary to stay and that our move went as swiftly as possible including even helping me move my stuff across.

The agency have managed all the jobs required by the council to achieve a licence.

After a sticky start Belvoir have done a good job in managing my Lettings over several tenants.

Adding a worded review to answer the below comment to my initial 2 star review. I wont show up on your system as I believe I never got that far. I enquired via telephone about viewing a rental property back in August. I was told the advertised property was not ready yet and that I needed to submit an online request via your website to receive a call back to discuss a viewing, so I did... I never got a call back. Dealing with multiple estate agents during a time when I unexpectantly needed to source a new rental property was frustrating enough, but a complete lack of care with enquiries and a standard reply instructing me to submit an online enquiry - even though I'm speaking to someone either face-to-face or over the phone - seems to be a common thing, hence my 2 star review in this instance because at least someone did answer the phone, just a shame it all fell apart after that.

Seriously we needs somedays to repair the wash macchine !! Seriously regards

Belvoir took over the management of my furnished property from CityPadz. I was assured the handover would be seamless, as Citypadz executives would continue in the new company. However items have gone missing from my home and no-one is taking the blame. I even had a painting, which was hung over the fireplace in the lounge, cut from its frame and Belvoir have been kind enough to send me a photograph of the empty frame! Citypadz checked my inventory on each tenant handover, but apparently it is an optional service with Belvoir. Also, Citypadz provided contents insurance, but Belvoir do not. At subsequent tenant handovers, no-one from Belvoir told me the check was not happening, nor that the insurance was not automatically being renewed. Now I am hundreds, if not thousands of pounds out of pocket, with audio/video items and paintings missing, and my rental company is denying any responsibility.