Been trying to contact people there about a property and still no reply

We were disappointed with this service. We were in desperate need of a new home to move into ASAP as we've had health issues with our current one. We scheduled a viewing for a wonderful house 48 hours in advance. We waited and waited for a confirmation email or a call about it, but received nothing. We called 4 or 5 times in total the day prior and on the day of our requested viewing time and it always went to answer machine. We did not go to the viewing as we thought no one would show up. We still received no contact, so our assumptions were probably correct as no one reached out to see where we were. We called a few more times to ask about rescheduling and only ever got the answer machine. All these calls were made at different times of the day so not even as if we were calling on lunch breaks or once the office was shut. They had posted on their facebook page the day before saying they were running as usual in light of the lockdown update. They missed out on us as likely tenants and frankly we wouldn't want to risk having them as agents in future as they've proven difficult to get hold of. Was a shame as the other reviews seem very promising!

the company let a property on church road newport. I wrote to complain the tenants leave bin bags on the pavement. I have tripped over them. The same bags have been left for months. I've taken away bags, tables & bed drawers ... & still they dump Rats eat the contents of the bags & they still dump more. The company confirmed they got my communication 3 weeks ago. Nothing heard since A dump. Health hazard & no evidence martin & co care. I've just removed another 2 sacksNegativeResponsiveness, Professionalism

Rented a flat from this company and ended up having a leak through my entire flat. All my items were damaged and no electric. The company still expected rent and no cover to damages. Company had no sense of urgency with my concerns. Even without electrics / water damage in the middle of winter they expected my flat to be perfect at the end of my tenancy. Very rude I am disgusted with this companyNegativeResponsiveness, Quality, Value

I called up enquiring about about an apartment to rent. I was told that the landlord was only looking for people over the age of 30. I am pretty sure not allowing applications based on age is a form of discrimination. Other than that the staff member was nice and friendly.

We were disappointed with this service. We were in desperate need of a new home to move into ASAP as we've had health issues with our current one. We scheduled a viewing for a wonderful house 48 hours in advance. We waited and waited for a confirmation email or a call about it, but received nothing. We called 4 or 5 times in total the day prior and on the day of our requested viewing time and it always went to answer machine. We did not go to the viewing as we thought no one would show up. We still received no contact, so our assumptions were probably correct as no one reached out to see where we were. We called a few more times to ask about rescheduling and only ever got the answer machine. All these calls were made at different times of the day so not even as if we were calling on lunch breaks or once the office was shut. They had posted on their facebook page the day before saying they were running as usual in light of the lockdown update. They missed out on us as likely tenants and frankly we wouldn't want to risk having them as agents in future as they've proven difficult to get hold of. Was a shame as the other reviews seem very promising!

Rang these about 20 times" didn't answer" left several messages" never got back to me! Discussing when a company hasn't got the decency to return your calls! How they stay in business I don't know!

Don't answer the phone