Generally good experience as buyers with Parkers, communication could have been clearer at the early stages of our move, but overall a positive experience and Harry was constantly in touch at the final stages of the sale to give updates, and we felt he kept our interests in mind.
Great, speedy communication and excellent service, from Mark, who helped me book my viewing on short notice, and Sam, who showed me around the apartment. Staff are friendly and very cooperative.
Thanks for your work, in the end house has been sold which was the target, but later than expected. My experience to sell our house with Parkers Reading, and in particular dealing with Harry has been a rollercoaster. A mix of bad luck, having had two times agreed offers and both pulling out of the process, and Harry and Co being more reactive than proactive with the sale and marketing. I felt had to keep asking for updates, how was the market, why we were not getting views, what else we could do to market it and to get interest, all the plan and initiatives came from me asking/ proposing to them, more than them calling me and telling the plan they had. Only after me pushing hard and mentioned I was thinking to leave to another agent and asking for an honest conversation with Harry, he and team found another round of potential buyers and one of them was the final one. If i can suggest something for Parkers to improve is: share with your client the actual weekly plan you have to market the house, and add something different each week, dont stick to same plan if you not getting offers over. That gives reassurance to the your customers as well as sell to sell house quicker.
Overall, it was a good experience. Initial stages will be easy and smooth if you have the required documents. Referencing process was clear and comprehensive. Staff is very friendly and helpful in all the stages up until the moving in. Special mention to Ben and Ruby. However, not very satisfied with the maintenance process and certain moving in aspects.
Ruby is very helpful and responsive. Really appreciated.
Good experience so far, very helpful got no complaints at this moment in time.PositiveResponsiveness, Quality, Professionalism, Value
11-12 Market Place, Reading, Berkshire, RG1 2EG, UK, RG1
Property is our passion and Parkers have been selling and renting homes in Reading and beyond for over 60 years. With coverage across Berkshire, Oxfordshire, Hampshire, Wiltshire and Gloucestershire we can offer you the very best of services whether you are looking to buy, sell or rent. We are an independently owned estate agency franchise serving the Reading area since 1999. The Franchise Group extends to nearly 400 offices operating under 6 established brand names nationwide. Our main areas of business are residential sales and lettings, property management, financial services and land & new homes.