The worth please in the world. Members of this group ignored me and my family

I responded to a marketing promotion for a £1000 off the sale of my two bed flat (sale fee in excess of £3000) for a completed sale. Sold (from doing the viewing myself) but voucher not honoured with Parkers saying they had already applied it, but forgot to inform me & not recorded anywhere. Rude, ignorant telephone/ emails, non apologetic & more than one staff member saying they can change the terms T's & C's whenever they like. The rules are for them not the consumer! Totally disregarded marketing laws & legislation. Trading standards became involved and the Property Ombudsman ruled in my favour. Parkers did cough up in the end. To date, still no apology from them. Would no way use again and would advise others to look around for more competitive agents who actually follow the laws of the land rather than just wanting to make a quick penny without any real heart and soul in what primarily is selling.

Constantly email spamming despite over 6 requests to stop. Clearly using bought in lists as opposed to opt-in lists as we're 160 miles away from the branches that are spamming us and we didn't sign up in the first place. Totally unprofessional, avoid at all costs.

We discuss on the phone at least 5times and you give me nothing as I told what happened, I was expected to find a solution but guess what you guys don’t care about the situation just about money,and the thing is that contract was ended in20march under what circumstances you decided to extend it for another month with me as guarantor as long as I informed you about what happened and how you extend a contract without my approval and you chose to do it again for another month SHAME ON YOU!! A agency full of SCAMMERS!!!

Hi Edgar - I am so sorry to see one star review! We would love to know more about your experience and how we can turn this into a five-star review! 0118 957 5455 or email us at reading@parkersproperties.co.uk We look forward to hearing from you.

unprofessional, don't communicate with people, they leave things in air, they extend contracts without let the guarantor know about this I contract them at least 5 times at phone plus I been in agency and guess what nothing ,it's been more than 2months and I'm still guarantor because they decided to extend the contract witch already was extended without my approval and without them contacting me (that contract was about to expire in20 March 2022 )they extend again for another month again without my consent !!! STAY AWAY!! don't deal with this kind of people!!!

Complete and utter nightmare, tried to book a viewing for one of their properties. Was confirmed that morning and then was cancelled with only a hours notice. Again today on the same property I had a viewing booked and drove the 100 mile trip to go and see it, 20 mins before the booked slot I got a call to say it had been cancelled due to unforeseen circumstances with no real apology even though I had called only 2 hours before and was told it was all confirmed, massive group of time wasters. A completely unorganised and unprofessional branch!

Was a tenant with Parkers for a number of years. Avoid this company at all cost. The property was let to us in a horrific state and the property manager failed to respond on a number of occasions. When the property moved from Samuel James to Parkers, they lost the keys on the move over and we had to arrange getting the keys cut to give to them at our own expense. They did not replace the lock after losing the keys, putting us in a huge security risk. When we moved into the property, there was a faulty electric lock in place which meant the front door did not lock, this meant my contents insurance was invalid. After phoning and emailing about the issue for months, they reluctantly agreed to change the lock, however, the new lock left a large hole in the front door which was covered with gaffa tape. This left us at risk of burglary. On moving in the shower was running hot and cold, a common fault in cheap electric showers. When I first contacted, the Property Manager ignored this, when she eventually responded, after a number of emails and phone calls, she said it was simply the shower head. This was not the case and for two years, almost the duration of our tenancy, we had a shower that run between ice cold and scalding hot, it was only when it spat limescale at us that Parkers responded. During the pandemic, when a 20+ year old oven tripped the electric and left us with no electric, Parkers said that 'I was not a priority' and therefore didn't need an emergency electric. I had to disconnect the oven to get the electric back and when I said they were leaving me without an oven and any means to cook food for over three days, they ignored me. I had to ask the engineer's company who were booking the engineer to check the oven if they had anything. By luck, she had one portable hob left, however, if she didn't have this, I would have had no means to cook a hot meal on for 3 days. During the COVID-19 pandemic, Parkers failed to follow their own guidelines and staff attended with no PPE including no face masks or sanitiser, putting me at risk. In a complaint, the Managing Director did not wish to comment, nor did they answer any of the complaints raised. They left us with a shower that ran between scalding hot and freezing cold and spat limescale at us, a fridge that would freeze food and a washing machine that flooded the kitchen when put on a 60 cycle. The company is an absolute shambles, and with lack of any clear direction. The Managing Director didn't even acknowledge my complaint and when I did, I received a poorly communicated email. When looking for rental accommodation, avoid Parkers at all costs, their staff do not care about paying clients. Look elsewhere and save yourself the bother. I have provided images of the poor state of the property when let to us, and the poorly written response of the Managing Director. Avoid this company at all costs. Find yourself a professional company.NegativeResponsiveness, Quality, Professionalism, Value