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Parkers Reading

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Don't rent from them. They will help landlord to rip you off. I have met few agencies. Parkers is surely the worst so far. Especially if one day they have a house came up in Redlands area. Landlord is a cheap mean old man and he and Parkers treat tenant disrespectfully. And rip you off when you move out.

Reply from agent

I'm disappointed to see your 1 star review, Nan Nan. Unfortunately, I have no idea what this review relates to, as you have not provided any information. Customer service is of great importance here at Parkers, so I would be very keen to hear your concerns and would be grateful if you would contact me on 0118 957 5455 to discuss. Mark Brooker, Lettings Director

1.00 /5

enquired about properties twice with Parkers and never had a response.

Reply from agent

Hi Andrew, we have checked our system and cannot locate two enquiries from you. We have tried calling you this morning in response to your single enquiry sent on Sunday and await a response. We apologise for the slight delay in responding to your enquiry, but as I am sure you can appreciate, we are operating in unusual times at present and responses to enquiries are taking a little longer than usual in some instances. If you wish to contact me, I am available on 0118 957 5455. Damien Glowacki, Director

1.00 /5

as a tenant, avoid avoid using Parkings. We rented a house for many years and it was old and run down. We chose for the location. Big mistake. The landlord told me he doesn't want Parkers to manage it as Parkers charges 15% management fee. But during the years he failed maintain the house. He is very old and been in hospital a lot. Most time can't reach him and he didn't want to spend a penny to repair things. So the windows (single glazed old wooden) got moulded. Mould on the ceilings and walls. I did everything to clean it but the mould left stains. Kitchen cupboards broken...the landlord was very rude when I reported issues. Siad he had trouble understand me. Although Parkers didn't make fee from him, they are on his side. Someone called mark called me very aggressive said we trashed the house. Yet he didn't care the landlord never cared to look after the house. For 8 years things will get worn. Carpets were old at the beginning and they expected they are the same after those years? What a joke. Before we were moving, parkers sent someone to take photos try to prove we didn't look after the house. We were packing why did I bother to tidy stuff? After we moved out, Parkers found some contractor, to do the cleaning, and rubbish removal. I would say the contractor ripped the landlord off. Firstly the invoice isn't detailed, only gave a figure. Secondly, it's way too much for professional cleaning and a bit rubbish removal. I guess the reason Parkers on the landlord s side is that they can rip more money from the landlord. He is not capable of doing the works for the house,that gives the opportunity to them to rip him off. Very despicable agent.

Reply from agent

I am disappointed to hear that you feel your Landlord failed to maintain the property you were renting. I am fairly confident I know which property this relates to, but I believe you may be using an alternative name to mask your identity, which makes it difficult to comment on your accusations. Should you wish to discuss your concerns further, please feel free to contact me, I'd be delighted to talk these through with you. Mark Brooker, Lettings Director 0118 957 5455

1.00 /5

Don't rent from them. They will help landlord to rip you off. I have met few agencies. Parkers is surely the worst so far. Especially if one day they have a house came up in Redlands area. Landlord is a cheap mean old man and he and Parkers treat tenant disrespectfully. And rip you off when you move out.

Reply from agent

I'm disappointed to see your 1 star review, Nan Nan. Unfortunately, I have no idea what this review relates to, as you have not provided any information. Customer service is of great importance here at Parkers, so I would be very keen to hear your concerns and would be grateful if you would contact me on 0118 957 5455 to discuss. Mark Brooker, Lettings Director

1.00 /5

RIP off (I do apologise for the bat comment but it's my mistake , wrong agencie.)

Reply from agent

I’m very disappointed to see your negative review, Dina. Having checked our system, I cannot locate any sort of relationship between yourself and Parkers Reading, so I’m unsure why you’ve accused us of ripping you off. If you’d be kind enough to contact me on 0118 957 5455 or via email mark.brooker@parkersproperties.co.uk to discuss your concerns, it would be much appreciated. Mark Brooker - Lettings Director

1.00 /5
21.01.2020

please avoid Parkers they have just keep a 96 £ my deposit which i have payed 3 days ago not even care that i told them that i have to move out uk

Reply from agent

The tenancy application you read and signed is very clear, if you are unable to proceed and have to withdraw from a let, the 1 week holding deposit is non-refundable and is used to cover our costs to date. It’s unfortunate that you have had a change of circumstances, but it would seem this is out of both of our hands.

1.00 /5

I offered a cash buy to one of the property, Agent admitted that mine was the highest offer. But as per Parkers, Vendor decided to sell to someone who offered lower price because they are apparently buying for someone elderly, hard to believe. Not sure since when Prakers giving buyer circumstances to Vendors, as far as I know vendor only wants to know the offer price ,cash or mortgage, any chain. Agent didn't let me let me get property I liked and also this is loss revenue to HMRC as property sold for lower price for reasons beyond my imagination.

Reply from agent

Further to your conversation with our Sales Director, we have made you aware that all offers were put forward to the vendor of the property in question. Unfortunately on this occasion your offer was not accepted by the vendor. Whilst we can appreciate this is frustrating for you, we do not feel this represents a bad service or warrant your one star review. If you wish to discuss this further, please do not hesitate to get in touch.

1.00 /5

Awful experience, unfriendly and rude, especially holly. They just want your money disgusting attitude so glad I’m leaving their property, mark and Daniel and jack are useless so is holly don’t know why they still running they all are money hungery rude lack basic manners absolutely baffled by their behaviour. Would avoid at all costs !!!

Reply from agent

I’m afraid I am not sure what your ‘awful experience’ relates to, as to my knowledge, you have not contacted me to raise your concerns. I take such comments very seriously, as we pride ourselves on delivering a great experience. I would be very grateful if you would be good enough to contact me to discuss your concerns in person. I look forward to hearing from you. Mark Brooker, Lettings Director 01189575455

1.00 /5

Awful service, they will not respect your rights if you don't stop them

Reply from agent

I’m very disappointed to see your negative review, Isabel. Unfortunately, I am not sure of the relationship between yourself and Parkers. If you’d be kind enough to contact me on 0118 957 5455 or via email mark.brooker@parkersproperties.co.uk to discuss your concerns, it would be much appreciated. Mark Brooker - Lettings Director

1.00 /5

disgusting scammers

Reply from agent

I’m very disappointed to see your negative review, Kaleem. Unfortunately, I am not sure of the relationship between yourself and Parkers. If you’d be kind enough to contact me on 0118 957 5455 or via email mark.brooker@parkersproperties.co.uk to discuss your concerns, it would be much appreciated. Mark Brooker - Lettings Director

Contact details
Sales Phone:

01189 575455

Lettings Phone:

01189 575455

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00
Address

11-12 Market Place, Reading, Berkshire, RG1 2EG, UK, RG1

Property is our passion and Parkers have been selling and renting homes in Reading and beyond for over 60 years. With coverage across Berkshire, Oxfordshire, Hampshire, Wiltshire and Gloucestershire we can offer you the very best of services whether you are looking to buy, sell or rent. We are an independently owned estate agency franchise serving the Reading area since 1999. The Franchise Group extends to nearly 400 offices operating under 6 established brand names nationwide. Our main areas of business are residential sales and lettings, property management, financial services and land & new homes.

Our team

Reading Office

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
rightmove
Zoopla

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