The most absured and rubbish estate agents I have ever dealt with. Wanted to buy propert in reading as investment, arranged 4 viewings for a saturday and confirmed them with a guy name Damien on Friday since I was driving all the way from London. Got to the first viewing on the list. Women from parkers rushed that viewing by telling she had another viewing to go to and had not stats on the property and couldn’t tell me the rental income for the property. Went to the second property and parkers did a no show(women frm the first viewing said that she is only covering that viewing and the rest of my viewing are with some one else). After I waited for 10 mins and then drove to the 3rd flat anf again no show here. Kept on ringing the office and spoke to quite few of their colleagues who all claim to took msgs and promised a call back. After I waited here fr another few minutes went to the last property and no on turns up there again. After I wasted an hour driving between these flat and waited outside for some one to turn up to do the viewing. I started driving back as I was about to hit M4, had a call from Damien who claimed the viewing were cancelled despite confirming them with me the day before and then try and be nice by asking ohh what kind of budget you have and I can arrange further viewing next week without taking on board that parkers have messed my day already. Sellers stay away from them. They’re not serious about ur property otherwise they wont deal with a cash buyer this way. And if you are a buyer, don’t waste time and monies(fuel) with them.NegativeResponsiveness, Quality, Professionalism, Value

I guess we were the 1st to offer and view the property We made a offer to their marked price, and after a week received a call from Parker’s and told me somebody else has offered more , they didn’t even asked or let me to increase the offer. Very unprofessional Reading Parker’s, wasted my timeNegativeResponsiveness, Professionalism

I felt that, throughout the entire letting process, information was withheld from me and I was ludicrously overcharged for services which I was told were "non-refundable." More importantly, charges seemed to keep being added on as we progressed through the letting of the property without any forewarning, and as a final slap in the face, you even charged for giving me a reference for my next property! Overall I feel that I was taken advantage of throughout the entire tenancy by yourselves, the only relief coming from the 3rd party company who managed my deposit. I have had to wait slightly more than a year since my last contact with Parkers to give this feedback as the thought of another interaction with them gives me panic attacks. I think you are nothing more than con-artists and shall warn everyone and anyone who thinks about using your services to stay away. It is because of businesses like yours that people do not trust estate agents.NegativeProfessionalism, Value

This is why I absolutely DON'T recommend using the services of Parkers Estate Agents. If you don't want your energy wasted and peace of mind shot to pieces, don't use their services. Never have I seen lack of common sense and complete disregard of people's time taken off work, effort in research and risk going out in these hard times. I contacted Parker's after seeing an advert on Rightmove on Monday 14/12/2020 inquiring about a 4 bed in Reading, called them up and asked if it's available, the lady who picked up (H.) told me it is available for viewing and asked me when can I see it. We agreed on the time and day 5:45pm on Tuesday 15/12/2020. I asked (H.) exactly what are the steps needed if I like the property and would like to sign it, while she was asking all the usual screening questions. She said I would call them up and get the process started online on the same day. And that another person has already put an offer but the landlord would see the offer(s) later and decide. Went on to add that my chances are better since we're only 2 people looking to move. I specifically said, I don't want to be going all the way there from South of London zone 5 to Reading in the west to have the other potential tenants' take it the next day before I even decide, because it's happened to me before. (H.) said don't worry we'll let you know on the day so you don't go through that and save the trouble of coming to viewing it. The next day, on the day of the viewing, 15mins into my train reaching Reading station I get a text alert that a voicemail left by (H.) to tell me "Hi there, it's (H.) from Parker's. Unfortunately the property has been let. Please call me back." I call while onboard the train in absolute shock, her colleague picks up, I explain that I'm on my way and ask to verify that the property has been let. He responded with yes I'm afraid so. I plead my cas to no resolve or offer of any outcome other than sorry it's been let, the live version. I call again after I walk out the station, ask the colleague who picked up to let (H.) call me back. She calls, to reiterate her message again. Absolutely no resolve once again to anything we spoke about before, anything that can be done for a counter offer from my end, no other properties to see while I'm already there. Complete and utter failure of a business and who they let work there. Advise anyone who is searching for properties in the Reading area or west of London not to use Parker's estate agents.

as a tenant, avoid avoid using Parkings. We rented a house for many years and it was old and run down. We chose for the location. Big mistake. The landlord told me he doesn't want Parkers to manage it as Parkers charges 15% management fee. But during the years he failed maintain the house. He is very old and been in hospital a lot. Most time can't reach him and he didn't want to spend a penny to repair things. So the windows (single glazed old wooden) got moulded. Mould on the ceilings and walls. I did everything to clean it but the mould left stains. Kitchen cupboards broken...the landlord was very rude when I reported issues. Siad he had trouble understand me. Although Parkers didn't make fee from him, they are on his side. Someone called mark called me very aggressive said we trashed the house. Yet he didn't care the landlord never cared to look after the house. For 8 years things will get worn. Carpets were old at the beginning and they expected they are the same after those years? What a joke. Before we were moving, parkers sent someone to take photos try to prove we didn't look after the house. We were packing why did I bother to tidy stuff? After we moved out, Parkers found some contractor, to do the cleaning, and rubbish removal. I would say the contractor ripped the landlord off. Firstly the invoice isn't detailed, only gave a figure. Secondly, it's way too much for professional cleaning and a bit rubbish removal. I guess the reason Parkers on the landlord s side is that they can rip more money from the landlord. He is not capable of doing the works for the house,that gives the opportunity to them to rip him off. Very despicable agent.

I’ve rented with a total of 5 lettings agents and never have I been met with such incompetence, negligence, and apathy as when I rented with Parkers. They are incredibly hard to get a hold of, and when they do finally answer the phone, they are rude and patronising. They ask to send documents which you’ve previously given them and do all they can to suck any money out of you without an ounce of empathy. If I ever have to rent again or am in the fortunate enough position to rent out a property myself, Parkers would be the very last company I choose. Frankly, I hope someone takes over the management and teaches them all a lesson in good customer service.