Very good service. Well prepared and informed. Knowledgable team using all available options to help find the right buyers

Jac and Oliver were very responsive and were very quick to smooth out some issues we had along the wayPositiveResponsiveness

In an odd situation, stuck between seller and buyer in a rental. So, not really a common reason for visiting an estate agents but they were very helpful.

Attentive and high quality service from viewing the property to collecting the keys. Overall an easy trouble-free experience that was completed in a timely manner. Very happy to be in our new home!PositiveResponsiveness, Professionalism

We initially viewed a house through Intercounty which we decided against buying but Jordan took time to listen to what we were looking for and found us our ideal home within a couple of days. On the first viewing, he was very helpful. On the second viewing, the agent (not Jordan) was quite pushy and almost put us off making an offer. Once we had an offer accepted, communication was good for a period but after a few weeks things really slowed down and every message we received appeared to contradict the last. The seller's situation was also different from what we were told prior to making an offer which was frustrating and meant that the purchase took much longer than expected. This was a difficult period as we are first time buyers and the uncertainty added to the stress of buying a house. During the last month or so of the purchase, Katie took over the purchase and was relentless in pushing through the purchase despite the challenges she faced. She communicated regularly so we knew where we stood and what to expect. This was invaluable as first-time buyers.

A very unpleasant experience after having to pull out of a purchase due to the unhelpful attitude,rudness and lack of professionalism, the person I had to deal with was very childish& lacking in experience so the seller lost a no chain buyer and I had to drop the house I realy liked so no one came out happy, intercounty (the person) had no understanding of "no buyers no sellers" & does not understand that both parties are interlinked

After nearly a year, the

After nearly a year, the words "we won't discount our % commision because we're worth the extra" still ring in my ears. The initial flirtation with Intercounty in January was excellent. They gave the highest valuation, they had "their own" conveyancing team to handle the admin, they had a specialist sales progressor to deal with me day to day and then we had an offer of the asking price within 4 days. After that it went downhill fast. We accepted the offer in early February, but struggled to communicate with the conveyancing company and the sales progessor was rude and abrupt both by email and on the phone. We were an unusual sale as we were emmigrating and the dates weren't fully fixed, but we kept Intercounty and the conveyancers fully informed all the way. We presumed they would inform our buyer and their solicitor. We confirmed our date of emmigration in June, at this point we still hadn't exchanged. Intercounty and the conveyancers took 3 weeks to inform our buyer of our leaving date. Eventually on the day of exchange, days before we emigrated, the conveyancers said they had lost our signed contract. We finally sold the property a month after we'd left the UK and the change in exchange rate between us leaving and getting the money from the sale meant we lost over 10k. I would obviously advise against using Intercounty and their conveyancing company.

After nearly a year, the

After nearly a year, the words "we won't discount our % commision because we're worth the extra" still ring in my ears. The initial flirtation with Intercounty in January was excellent. They gave the highest valuation, they had "their own" conveyancing team to handle the admin, they had a specialist sales progressor to deal with me day to day and then we had an offer of the asking price within 4 days. After that it went downhill fast. We accepted the offer in early February, but struggled to communicate with the conveyancing company and the sales progessor was rude and abrupt both by email and on the phone. We were an unusual sale as we were emmigrating and the dates weren't fully fixed, but we kept Intercounty and the conveyancers fully informed all the way. We presumed they would inform our buyer and their solicitor. We confirmed our date of emmigration in June, at this point we still hadn't exchanged. Intercounty and the conveyancers took 3 weeks to inform our buyer of our leaving date. Eventually on the day of exchange, days before we emigrated, the conveyancers said they had lost our signed contract. We finally sold the property a month after we'd left the UK and the change in exchange rate between us leaving and getting the money from the sale meant we lost over 10k. I would obviously advise against using Intercounty and their conveyancing company.

"After nearly a year, the..."

After nearly a year, the words "we won't discount our % commision because we're worth the extra" still ring in my ears. The initial flirtation with Intercounty in January was excellent. They gave the highest valuation, they had "their own" conveyancing team to handle the admin, they had a specialist sales progressor to deal with me day to day and then we had an offer of the asking price within 4 days. After that it went downhill fast. We accepted the offer in early February, but struggled to communicate with the conveyancing company and the sales progessor was rude and abrupt both by email and on the phone. We were an unusual sale as we were emmigrating and the dates weren't fully fixed, but we kept Intercounty and the conveyancers fully informed all the way. We presumed they would inform our buyer and their solicitor. We confirmed our date of emmigration in June, at this point we still hadn't exchanged. Intercounty and the conveyancers took 3 weeks to inform our buyer of our leaving date. Eventually on the day of exchange, days before we emigrated, the conveyancers said they had lost our signed contract. We finally sold the property a month after we'd left the UK and the change in exchange rate between us leaving and getting the money from the sale meant we lost over 10k. I would obviously advise against using Intercounty and their conveyancing company.