I phoned this agency four

I phoned this agency four times trying to arrange a viewing for a property in Saffron Walden the first three times they promised to phone me back and never did, the last time I requested to be put through to someone and I was put on hold and then the phone connected and I heard "yeah, she's on the line, just hang up on her" before the line went dead. Appallingly rude service, I can only imagine how they treat their tenants. The landlord of this property should also be very upset that of four approaches to view his property this agency has failed to arrange a single viewing.

I phoned this agency four

I phoned this agency four times trying to arrange a viewing for a property in Saffron Walden the first three times they promised to phone me back and never did, the last time I requested to be put through to someone and I was put on hold and then the phone connected and I heard "yeah, she's on the line, just hang up on her" before the line went dead. Appallingly rude service, I can only imagine how they treat their tenants. The landlord of this property should also be very upset that of four approaches to view his property this agency has failed to arrange a single viewing.

"I phoned this agency four..."

I phoned this agency four times trying to arrange a viewing for a property in Saffron Walden the first three times they promised to phone me back and never did, the last time I requested to be put through to someone and I was put on hold and then the phone connected and I heard "yeah, she's on the line, just hang up on her" before the line went dead. Appallingly rude service, I can only imagine how they treat their tenants. The landlord of this property should also be very upset that of four approaches to view his property this agency has failed to arrange a single viewing.

Sorry, but I rate this as a single Star ⭐ rating!!!

"I just cant describe fully..."

I just cant describe fully the abysmal experience i am receiving. 1. the list is just too long. not following up any problems i have they send engineers round that don't do the work but intercounty charge me only to find out a year later that it was done. with no apology from them. Huge cost to me reports from tenant not being followed up. like plumbing leaks not responding to my emails a steady flow of different staff , so no personal service over a 3 year period in fact nothing was as promised in brochure. Nothing caused me no end of medical stress, anxiety and worry.

I just cant describe fully

I just cant describe fully the abysmal experience i am receiving. 1. the list is just too long. not following up any problems i have they send engineers round that don't do the work but intercounty charge me only to find out a year later that it was done. with no apology from them. Huge cost to me reports from tenant not being followed up. like plumbing leaks not responding to my emails a steady flow of different staff , so no personal service over a 3 year period in fact nothing was as promised in brochure. Nothing caused me no end of medical stress, anxiety and worry.

I just cant describe fully

I just cant describe fully the abysmal experience i am receiving. 1. the list is just too long. not following up any problems i have they send engineers round that don't do the work but intercounty charge me only to find out a year later that it was done. with no apology from them. Huge cost to me reports from tenant not being followed up. like plumbing leaks not responding to my emails a steady flow of different staff , so no personal service over a 3 year period in fact nothing was as promised in brochure. Nothing caused me no end of medical stress, anxiety and worry.

Intercounty do an appalling job for their sellers. Firstly, after a whole load of enthusiasm at the start, empty promises and inane chat about how I'd have 'no problem' selling my modern family house in a booming sellers' market, they managed to organise just three viewings in a month. I then switched to another agent, who sold my house for the asking price in three days, before they'd even had to put it on Rightmove. I also looked at a house on the market with Intercounty in January, was extremely interested, made an offer that wasn't much below the asking price, but was told the sellers wouldn't even consider my offer until I put my own house on the market (with Intercounty) - despite the fact I was a cash buyer (ie not dependent on my house selling). I can only assume Intercounty got greedy for two sets of commission, but ultimately, this greed cost them the sale: I decided I didn't want to market my house until I knew I had somewhere else to go. I see from Intercounty's website that that house is still on the market now, six months later.