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Oyster Properties - Stanmore

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

The maintenance team of Oyster Property has been very professional in dealing with the issue reported. The assigned agent, Abhi, was very helpful throughout the process. I am very pleased with their services. With best wishes, Heng Chen

Reply from agent

Dear Heng Chen, First, we hope you and your family are well and safe. It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. We will be sharing your feedback to Abhi and with our team to encourage them to always give their all efforts helping. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team

4.00 /5

We had a wonderful experience with Oyster Properties. Gemma was our property agent and she gave us ample time to view the property and take decision. She cooperated well with us during the entire journey of moving into the new apartment and completion of reference checks. We are thankful to Oyster properties and would like to be in touch with them for all our future property engagements.

Reply from agent

Dear Tanushree Halder, It was our pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. We're happy that you're happy, and we managed to meet your expectation. Thanks for placing your trust in us and your willingness to share. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team

4.00 /5
Reply from agent

Hi Jasim Almusawi, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team

4.00 /5
Reply from agent

Dear We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team

4.00 /5

Gemma has been fantastic, very helpful setting up our rental agreement.

Reply from agent

Hi Altaf Jamadar, We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team

4.00 /5

Recommend! Gemma was very nice and made sure that both us and the landlord are happy.

Reply from agent

Hi Gertrude Caba, Thank you for taking the time to share your experience. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team

4.00 /5

All the staff at Oyster is really helpful. They helped us to find a flat which matched most of our requirements. Thank You to all the staff at Oyster.

Reply from agent

Dear Kinny Vyas, Thank you for taking the time to share your experience. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team

4.00 /5

Gemma was a senzational help with our moving process. We had millions of questions and she was extremely patient and receptive to most of them in prompt time. The property is stunning, we love it so far and it is extremely affordable for what it looks like. Their properties are safe, code locked and very modern, so even when your room is messy, it appears clean. The edgware area where they have multiple properties is a perfect location, with 7 and 10mins walk to jubilee and northern respectively and shops of any kind, a mall, pharmacies, banks, etc. The one slight issue for not giving a 5 star was that we specifically asked for our room to be cleaned before we arrived. We are no close to clean-addicts but the professional cleaning that was done prior to us moving was more for the sake of doing it. There were many compartiments, table tops in the bathroom and corners of the room which had dust and had been ignored by the cleaner. With properties like this when the cleaner only comes to clean the room when someone moves in, the cleaner should do a spotless job, as she only has to come once. We had to reclean everything and that was a bit of a burden as we had not agreed on that. Just because a property is modern does not mean it's actually clean. Lastly, on the instructions sheets, it says that a cleaner comes every 2 weeks to clean the common area but nobody has come since a few months. If you advertise something, you should provide it as well. Otherwise, even though a bit long process with paper work and this cleaning issue, everything else was fine and Oyster staff, especially Gemma, have been very helpful and would recommend to anyone.

Reply from agent

Dear Daria Avram, Thanks so much for your thoughtful and detailed review. This is incredibly helpful. We are happy you're pleased with the results and we manage to find your a beautiful home. We apologize for the inconvenience we may have brought you about the cleaning agreement. We sent your feedback to out management team to look into. Thank you again for taking the time to share your experience with us. We're grateful for client like you. Best Regards, Oyster Properties Team

4.00 /5

Gemma was a senzational help with our moving process. We had millions of questions and she was extremely patient and receptive to most of them in prompt time. The property is stunning, we love it so far and it is extremely affordable for what it looks like. Their properties are safe, code locked and very modern, so even when your room is messy, it appears clean. The edgware area where they have multiple properties is a perfect location, with 7 and 10mins walk to jubilee and northern respectively and shops of any kind, a mall, pharmacies, banks, etc. The one slight issue for not giving a 5 star was that we specifically asked for our room to be cleaned before we arrived. We are no close to clean-addicts but the professional cleaning that was done prior to us moving was more for the sake of doing it. There were many compartiments, table tops in the bathroom and corners of the room which had dust and had been ignored by the cleaner. With properties like this when the cleaner only comes to clean the room when someone moves in, the cleaner should do a spotless job, as she only has to come once. We had to reclean everything and that was a bit of a burden as we had not agreed on that. Just because a property is modern does not mean it's actually clean. Lastly, on the instructions sheets, it says that a cleaner comes every 2 weeks to clean the common area but nobody has come since a few months. If you advertise something, you should provide it as well. Otherwise, even though a bit long process with paper work and this cleaning issue, everything else was fine and Oyster staff, especially Gemma, have been very helpful and would recommend to anyone.

Reply from agent

Dear Daria Avram, Thanks so much for your thoughtful and detailed review. This is incredibly helpful. We are happy you're pleased with the results and we manage to find your a beautiful home. We apologize for the inconvenience we may have brought you about the cleaning agreement. We sent your feedback to out management team to look into. Thank you again for taking the time to share your experience with us. We're grateful for client like you. Best Regards, Oyster Properties Team

4.00 /5
Reply from agent

Hi Srinidhi S, We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team

Contact details
Sales Phone:

0208 951 5558

Lettings Phone:

0208 951 5558

Opening hours

Unknown

Address

845 Honeypot Lane, Stanmore, HA7 1AR, UK, HA7

Oyster Properties is a real estate agency in London, United Kingdom. Founded in 2006, Oyster Properties started out as an estate agency with specialization in residential property sales, lettings and property management. Presently, it operates through two offices – the Head Office is located in Stanmore and the other office is in Arnos Grove. Based as an estate agency in Stanmore and Arnos Grove, Oyster Properties covers all of North and North West London. We aim to deliver a wide range of services with a high standard of excellence. We are an independently owned estate agency network that have successfully been selling and letting all types of property across the borough and beyond. We provide personalised service to our clients whilst making use of the latest technology and marketing methods. We believe owning a property should be stress free and work hard to ensure our landlords can sit back and enjoy a steady return from their property whilst we take care of all the compliance and rental headaches in a cost effective and transparent way. We have been independently recognised by the Best Estate Agent guide to be in the top 5% of all Lettings agents in the UK and are proud of the feedback we receive and our consistent high reviews from our clients on both Google and Facebook.

Our team

Niraj Shah

Property Ombudsman Sales
Safeagent
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation

No marketing information available

No awards information available

No marketing information available

No awards information available