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Oyster Properties - Stanmore

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
3.00 /5
Reply from agent

Hi Adelina Tudureanu, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team

3.00 /5
Reply from agent

Hi Adelina Tudureanu, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team

3.00 /5
Reply from agent

Dear Kajal Nileshpari, We would like to apologize for your recent experience and sorry to hear you were less than satisfied with our service. It’s important to us that our customers are more than satisfied and we would like to resolve this issue. We want to make things right. So, please give us a call on +44 208 951 5558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business. Best Regards, Oyster Properties Team

3.00 /5

Friendly staff but expect some delays.

Reply from agent

Dear Mohit Bellani, We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. We may not be able to change the past but if you give us a chance, we will completely make it up to you. . We want to make things right. So, please give us a call on +4402089515558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business. Best Regards, Oyster Properties Team

3.00 /5
Reply from agent

Dear Sean, We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We want to make things right. So, please give us a call on +4402089515558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business. Best Regards, Oyster Properties Team

3.00 /5

Dear Sean, We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We want to make things right. So, please give us a call on +4402089515558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business. Best Regards, Oyster Properties Team

Reply from agent

Dear Sean, We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We want to make things right. So, please give us a call on +4402089515558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business. Best Regards, Oyster Properties Team

2.00 /5

If you are going to enthusiastically invite someone for a property viewing, have the decency to at least PRETEND to be interested in showing them around. We had a viewing in Watford and the moment I walked into the property with my husband and 2 children, the agent greeted us and told us to look around. For the majority of the viewing, her back was turned to us and the stench of her indifference was too palpable. We left there feeling like impostures. We travelled for almost an hour, only to be made to feel awful in the end. If you have a certain profile of people that you like, please ensure those you are inviting to view fits that profile.

Reply from agent

Dear Sassy Traveller, Thank you for taking the time to review. We sincerely apologize for the unfortunate event you experienced. Here at our company, excellent customer support is paramount to us, and occurrences like this are rare exceptions. We would like to address your specific concerns and make things right. Please feel free to contact us directly at 0208 951 5558 so we can discuss your experience further. Best Regards, Oyster Properties Team

2.00 /5
Reply from agent

Dear Dixit Patel, Thank you for taking the time to share your experience. We're sorry to hear that your recent experience wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly at 0208 951 5558 so we can discuss your experience further. Best Regards, Oyster Properties Team

2.00 /5

I'm a tenant in one of the Oyster Properties in Stanmore, for a few years now, and though I've had real pleasant dealings all along, lately, I've been struggling with getting a maintenance issue resolved (which is now getting worse) I have been chasing the maintenance team for nearly 6-8 weeks now, but don't get any response or update on how to move forward. As this disappointing issue has gone on for far to long and causing much distress, I will be forced to take the appropriate measures myself. I certainly wish to maintain my cordial relationship with the Stanmore team, but this issue has created a bit of a distaste and hope no other tenants don't have to go through this.

Reply from agent

Dear David Knight, Thanks for sharing your experience; I’m sorry to hear you had a negative impression of our company. We are currently in the process of making some changes to how we work with and clients so that we can deliver on what people want from us. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We want to make things right, please give us a call on +44 208 951 5558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business. Best Regards, Oyster Properties Team

2.00 /5
Reply from agent

Dear Charlie, We are very sorry to hear that. We have checked our database and cant see you as registered. Can you give us more details as we can investigate further. You can email to marketing@oyster-properties.co.uk your details and contact number and we will be pleased to call you and reschedule if required. Currently we are carrying out virtual viewing for all our properties and we have had excellent success. We don't know anyone who has had to wait. Best regards, Oyster Properties Team

Contact details
Sales Phone:

0208 951 5558

Lettings Phone:

0208 951 5558

Opening hours

Unknown

Address

845 Honeypot Lane, Stanmore, HA7 1AR, UK, HA7

Oyster Properties is a real estate agency in London, United Kingdom. Founded in 2006, Oyster Properties started out as an estate agency with specialization in residential property sales, lettings and property management. Presently, it operates through two offices – the Head Office is located in Stanmore and the other office is in Arnos Grove. Based as an estate agency in Stanmore and Arnos Grove, Oyster Properties covers all of North and North West London. We aim to deliver a wide range of services with a high standard of excellence. We are an independently owned estate agency network that have successfully been selling and letting all types of property across the borough and beyond. We provide personalised service to our clients whilst making use of the latest technology and marketing methods. We believe owning a property should be stress free and work hard to ensure our landlords can sit back and enjoy a steady return from their property whilst we take care of all the compliance and rental headaches in a cost effective and transparent way. We have been independently recognised by the Best Estate Agent guide to be in the top 5% of all Lettings agents in the UK and are proud of the feedback we receive and our consistent high reviews from our clients on both Google and Facebook.

Our team

Niraj Shah

Property Ombudsman Sales
Safeagent
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation

No marketing information available

No awards information available

No marketing information available

No awards information available