i have been renting with this company since April 2020, i moved into my flat and it was disgusting, there was food everywhere, it was not cleaned atal, i had to go into b&m and spend so much money on cleaning things which they were not willing to give me back, even though there was meant to be a cleaner in before i moved in. i was in there for around 2 months and i had already had 2 noice complaints, although my neighbours are very loud i never complained about them but when it started to get too much i tried to complain and got put down with it and was told to just phone the police, but when it was me i was getting hounded because of it, then in about October time i got a phone call saying i had to be out the flat before April because "the landlord is selling up". So were now in February and i have put my notice in to leave on the 4th March 2021, i am a full time carer, key worker, but due to my partner having Covid-19 i had to take weeks off my work, i then have to put a deposit down for somewhere else to stay and have to pay for a lockup to put my things in before i can move into my new place and thats came to allot of money and due to missing out on wages because of covid im struggling this month, i had asked them if i could have abit of my rent put down this month and pay the rest on March 1st 2021, and i got sent a demand of £425 which is my full rent. so instead of just telling me no they have taken it way further into something its not needed to be. Also when i got my notice through the door i received a email from one of the workers saying that they have gave me my notice and i said i would "get out the flat asap" when thats not what i said, i feel like they were just trying to rush me out the flat. Im also pregnant and they are doing nothing but putting stress on me. my downstairs neighbour also said she hated martin and co due to her previous flat. they are really not a nice company to go with with renting. i 100% do NOT recommend. it has been the worst experience of living in my life.NegativeProfessionalism

Where to begin... overall the service is beyond a joke to me. I was in desperate need for a place to rent and was ready to make offers without viewing. I’ve emailed NUMEROUS times and still no reply after days and days. I’ve called NUMEROUS times until I got someone, the rent associate won’t even bother to help me out, I told her my situation and I’m ready to enquire. All she recommended was to make an enquiry through the website. All for what? So I won’t get a reply in time? Total silence and bad communication. The sales person would not even bother in engaging conversation about the properties I was interested. Untrusted and unprofessional. That’s all I can say. There are many other estate agents out there who are way more professional and willingly to help you out. Don’t bother using Martin N Co - they will waste your time.NegativeResponsiveness, Quality, Professionalism, Value

Never phone back and dont answer emails or callsNegativeResponsiveness

Avoid, landlords check your supplier invoices. Breaking terms of business by adding more Than their 10% on. When I tried to cancel my contract no one would sign for receipt of my letter then I was sent a horrible email from them telling me I was now banned from visiting the Office. The manager then continuously cold called me asking me where I’d taken my business and accused me of lying to him, threatening me with court action. Negligent would be putting it kindly. - lied about carrying out property inspections on numerous occasions, cleaning was carried out and the bill inflated. Staff unprofessional and rude The list goes on. Of course they will deny, but people vote with their feet and people in this area talk. Wouldn’t trust them as far as I could spit into the wind. A fine example of how not to conduct business.NegativeResponsiveness, Quality, Professionalism, Value

I rented a flat that I viewed while the previous tenants were still there. When I took possession it was filthy and took three days to clean. When I left I spent two days cleaning it but they charged me £150 for dirty carpets. I sent them photos I had taken on the day I moved in showing the same stains and worse but they never replied. They reply to negative posts here and say that they don't know who you are or to get in touch. They know what they are really doing and I would strongly advise you to rent a flat from a company that is truthful and competent.

Avoid, landlords check your supplier invoices. Breaking terms of business by adding more Than their 10% on. When I tried to cancel my contract no one would sign for receipt of my letter then I was sent a horrible email from them telling me I was now banned from visiting the Office. The manager then continuously cold called me asking me where I’d taken my business and accused me of lying to him, threatening me with court action. Negligent would be putting it kindly. - lied about carrying out property inspections on numerous occasions, cleaning was carried out and the bill inflated. Staff unprofessional and rude The list goes on. Of course they will deny, but people vote with their feet and people in this area talk. Wouldn’t trust them as far as I could spit into the wind. A fine example of how not to conduct business.

I’m really sorry to hear you’ve had a poor experience, I can’t see any record under your name, please can you contact us on 01786448812 and we’ll do our best to resolve any problems you’ve had

Total silence from Martin & Co Stirling despite their properties being regularly posted on websites. I rang, emailed, made letting enquiries on web pages before, during and after lockdown and not a single reply from them. Pity cos they are the sole agents for a number of suitable properties. I skip their ads on property websites these days. No point trying to contact Martin & co anymore - a waste of time.

Avoid, landlords check your supplier invoices. Breaking terms of business by adding more Than their 10% on. When I tried to cancel my contract no one would sign for receipt of my letter then I was sent a horrible email from them telling me I was now banned from visiting the Office. The manager then continuously cold called me asking me where I’d taken my business and accused me of lying to him, threatening me with court action. Negligent would be putting it kindly. - lied about carrying out property inspections on numerous occasions, cleaning was carried out and the bill inflated. Staff unprofessional and rude The list goes on. Of course they will deny, but people vote with their feet and people in this area talk. Wouldn’t trust them as far as I could spit into the wind. A fine example of how not to conduct business.NegativeResponsiveness, Quality, Professionalism, Value