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Martin & Co Stirling

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Avoid avoid avoid avoid.

1.00 /5

The service received from Martin and Co is absolutely shocking. Blatant lies are told. Customer satisfaction is simply not there. Rental house has had maintenance issues for months on end, biggest problem being the smell of cat urine in the house that cannot be eliminated with cleaning detergents such as simple solutions, Only option is to have 3 or 4 plug in smell diffuses to stop the stench. A serious health concern with 2 children and a pregnant wife. Will not ever use this company again and would advise other "clients" to be very cautious of the way the operation is managed. Absolutely shocked at their responses.

1.00 /5

My review is purely based on the Stirling branch. From my first correspondence with this team they were extremely unprofessional. What basically happened is one member of their team name beginning with 'R' female lied about information she should have given me before taking a deposit from me. Then stated the deposit is non refundable and ' you can't get your money back'. After confronting her about withholding information she admitted this at first but later denied - it was a real fight to get my money back. She was incredibly rude and repeatedly lying even stating she had a conversation with my partner about these things?! Unaware I was on the phone for this viewing. Also after the viewing I called this estate agent to recap and no details where given to me. When asking members of the team for their managers email I was given the wrong one three times. Eventually getting through to Alan bate had a conversation with him said he would arrange for my deposit to be paid back but made no apologies in behalf of his staffs incompetence and clear dishonesty. After a week the deposit still had not been paid back when calling him again he denied ever speaking to me.. The email correspondence and phonecall he flatly denied this ever place. I'd advise you to be wary it's always worrying when a manager lies like that. If you are going to use this company I'd encourage you to have everything in writing before paying anything, also do not allow them to call you but tell them all correspondence must be in email as there's alot of dishonesty and unprofessional staff at this office.

1.00 /5

One of the most incompetent companies I've had the mispleasure of ever dealing with. Renting a property where for most of this winter the heating and hot water were broken (two different issues) they don't seem to care even though there is a young child in the house and this is the last in a long line of problems that never get attended to. It's always blamed on someone else and you are never updated on anything having to continually chase them up and it only gets sorted when you have to resort to witholding payment and even then they phone every day demanding payment but only phoned once to check if the heating was fixed satisfactorily. Really awful experience!

1.00 /5

My review is purely based on the Stirling branch. From my first correspondence with this team they were extremely unprofessional. What basically happened is one member of their team name beginning with 'R' female lied about information she should have given me before taking a deposit from me. Then stated the deposit is non refundable and ' you can't get your money back'. After confronting her about withholding information she admitted this at first but later denied - it was a real fight to get my money back. She was incredibly rude and repeatedly lying even stating she had a conversation with my partner about these things?! Unaware I was on the phone for this viewing. Also after the viewing I called this estate agent to recap and no details where given to me. When asking members of the team for their managers email I was given the wrong one three times. Eventually getting through to Alan bate had a conversation with him said he would arrange for my deposit to be paid back but made no apologies in behalf of his staffs incompetence and clear dishonesty. After a week the deposit still had not been paid back when calling him again he denied ever speaking to me.. The email correspondence and phonecall he flatly denied this ever place. I'd advise you to be wary it's always worrying when a manager lies like that. If you are going to use this company I'd encourage you to have everything in writing before paying anything, also do not allow them to call you but tell them all correspondence must be in email as there's alot of dishonesty and unprofessional staff at this office.

1.00 /5

Just aweful, possibly the worst letting agency in the UK. AVOID.

1.00 /5

worst in stirling

1.00 /5

Totally ripped of my daughter trying to charge her for rent on a flat she had moved out of denying her her deposit back and charging her a cleaning bill for a flat that was left spotless dont deal with them they are a disgrace

Contact details
Sales Phone:

01786 448812

Sales Email:

stirling@martinco.com

Lettings Phone:

01786 448812

Lettings Email:

stirling@martinco.com

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 13:00
Address

14 King St, Stirling, FK8 1AY, Scotland, UK, FK8

We specialise in sales and residential lettings and cover Stirling and Clackmannanshire - providing advice and guidance to local residents since 2006. Managing Director, Imtiaz Ahmed has over a decade's experience in lettings and property sales along with excellent local on-the-ground knowledge. Imtiaz and his highly motivated team ensure the delivery of a professional and highly efficient service to customers at all times. Stirling offers excellent schools, a university and plenty of bars and restaurants. The city has good transport links with regular trains to all major cities including Aberdeen, Inverness, Perth, Glasgow and Edinburgh. Whether you are looking to buy or rent a property, or you would like a free valuation, The Martin & Co Stirling team is happy to help you. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Stirling get you on the move.

Our team

Arlene McKenna

Pauline Wilson

Property Manager

Imtiaz Ahmed

scott bennett

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Ombudsman Services
onthemarket
rightmove
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available