Unprofessional company who are happy to take your money and do nothing for their fee. Avoid at all cost.

One of the most incompetent companies I've had the mispleasure of ever dealing with. Renting a property where for most of this winter the heating and hot water were broken (two different issues) they don't seem to care even though there is a young child in the house and this is the last in a long line of problems that never get attended to. It's always blamed on someone else and you are never updated on anything having to continually chase them up and it only gets sorted when you have to resort to witholding payment and even then they phone every day demanding payment but only phoned once to check if the heating was fixed satisfactorily. Really awful experience!

Worst letting agents!!! The property I rented was electrically unsafe, it did not meet the repairing standards, live electric wires hanging out the ceiling, light switches taped up with masking tape, they said it was a minor issue. I got a reputable electrician to check out the property who deemed it electrically unsafe to live in. Myself and children never moved in due to this. Martin and co knew about these issues 2 months prior to my move in date but still chose to ignore. The staff are arrogant and blatantly lie about everything and try to intimidate you. Imtiaz Ahmed ( managing director) took me to court for rent arrears, himself and Kevin Valentine appeared at court and lied on oath, oh also my partners ex wife appeared as a witness against me( she had not a thing to do with this) she lied under oath too. I won the court case and didn't have to pay a penny thanks to all the evidence I had. The property actually belonged to the managing director of Martin and co Stirling.

I would advise people, mainly students, to stay away from these con artists. Constantly lie, use decieving tactics to gain more money off you and have the most unprofessional staff I've ever dealt with. A few of their reviews are by some of their staff so don't believe the overall rating. If I could have I'd have gave them no stars at all. Avoid at all costs unless you've spare money to throw away and are okay with being robbed.

The service received from Martin and Co is absolutely shocking. Blatant lies are told. Customer satisfaction is simply not there. Rental house has had maintenance issues for months on end, biggest problem being the smell of cat urine in the house that cannot be eliminated with cleaning detergents such as simple solutions, Only option is to have 3 or 4 plug in smell diffuses to stop the stench. A serious health concern with 2 children and a pregnant wife. Will not ever use this company again and would advise other "clients" to be very cautious of the way the operation is managed. Absolutely shocked at their responses.

I had an upsetting experience with the branch manager of Martin & Co in Stirling, Alan Bate on June 8th, 2016. This so-called 'professional' verbally abused me in front of my son, who was petrified. He told me that he was moving in awful tenants with two pit bulls under our apartment to spite me. At 6pm, he knocked on my door and accused me of deliberately sabotaging their viewing appointments by making excess noise (we live above the apartment being let). He insinuated that we could hear each viewer come to the apartment and would start to make a huge amount of noise until each viewing had finished, leaving his young female employee "very distressed". I explained that I was playing trains with my three year old son as it was just before his bath and bedtime. I asked why neither of them came up and asked us to cooperate and quieten down - I would have been happy to as after all, these will be our new neighbours. Instead, he waited until they had finished and then came to my door and unleashed his anger upon me. His response was: "Well, you've ruined it for yourselves, I've picked the worst tenants and they have two pit bulls so good luck with that, I've done my job". I asked him three times to speak to my husband, who was also at home but he repeatedly said "No". My son's safety is my biggest priority and his behaviour was so intimidating and threatening that I have been left totally shaken by it. My son was so scared by this man's outburst and couldn't understand why he was so angry. I was unable to rest all evening, I spent most of it in tears and I have barely slept since because of the fact that there will be dogs banned in the UK, living underneath us. He implied that he deliberately chose awful tenants with big dogs as a punishment for our noise. I have been left feeling physically sick with worry about what is going to happen next...

I had an upsetting experience with the branch manager of Martin & Co in Stirling, Alan Bate on June 8th, 2016. This so-called 'professional' verbally abused me in front of my son, who was petrified. He told me that he was moving in awful tenants with two pit bulls under our apartment to spite me. At 6pm, he knocked on my door and accused me of deliberately sabotaging their viewing appointments by making excess noise (we live above the apartment being let). He insinuated that we could hear each viewer come to the apartment and would start to make a huge amount of noise until each viewing had finished, leaving his young female employee "very distressed". I explained that I was playing trains with my three year old son as it was just before his bath and bedtime. I asked why neither of them came up and asked us to cooperate and quieten down - I would have been happy to as after all, these will be our new neighbours. Instead, he waited until they had finished and then came to my door and unleashed his anger upon me. His response was: "Well, you've ruined it for yourselves, I've picked the worst tenants and they have two pit bulls so good luck with that, I've done my job". I asked him three times to speak to my husband, who was also at home but he repeatedly said "No". My son's safety is my biggest priority and his behaviour was so intimidating and threatening that I have been left totally shaken by it. My son was so scared by this man's outburst and couldn't understand why he was so angry. I was unable to rest all evening, I spent most of it in tears and I have barely slept since because of the fact that there will be dogs banned in the UK, living underneath us. He implied that he deliberately chose awful tenants with big dogs as a punishment for our noise. I have been left feeling physically sick with worry about what is going to happen next...

Applying for student loans is easier than dealing with Martin & Co. They use misleading advertisements, bounce your calls around the office and are aggressive over the phone. Once they think they have your business they no longer care about customer service. Their processes are over extensive and make you want to put your head in a blender.