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Maddisons Residential

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Nice and easy process. Caroline was great and really responsive, whole process of renting our flat felt painless!

Reply from agent

Dear Jeremy, thank you so much for this - painless is what we like to hear! We are genuinely delighted that you were happy with our service - it was a pleasure to work for you. With best wishes!

5.00 /5

We recently sold our home in Southborough, Tunbridge Wells through Maddisons Residential. A close friend used Maddisons a couple of years ago and recommended them to us. From first point of contact and initial review to value our property right the way through to moving, the team at Maddisons were very attentive and professional through the entire process. We had constant feedback and weekly reports, keeping us up to date at all times. Maddisons were a completely superior service at all times compared with other companies we had personally used in the past. They are a great team at all levels and would highly recommend them to anyone looking for minimum hassle and maximum support, Thank you Maddisons, great job done well!

Reply from agent

Thank you so much for this wonderful review - we are so pleased to hear you were happy with the service we provided. We are indeed a great team but it is wonderful when that is seen and appreciated by our clients. It was a pleasure to work for you! Thank you so much again.

5.00 /5

As a tenant I was amazed how quickly and in professional manner issues re: property were resolved .

Reply from agent

Thank you, Ewa .. your kind words mean a great deal to us and we're delighted to have recently taken over looking after you as a new tenant.

5.00 /5

We were recommended to Maddison’s by a friend. We had an excellent service from James and Caroline to rent our property. They were friendly, professional, highly knowledgeable and found the perfect tenants for our cottage. They go above and beyond and give great attention to detail. We could not recommend them more highly.

Reply from agent

Dear Liz, Thank you so much for your glowing review and for entrusting us with your property. We're thrilled to hear that you feel that we provided you with excellent service and that you're pleased with our tenant selection. Your recommendation means the world to us, and we look forward to continuing to exceed your expectations!

5.00 /5

Caroline was super helpful and a total delight to deal with.

Reply from agent

Thank you very much for your kind review Simone. I am so pleased that we could make it all work out for you so well in the tight timeframe that we had, and that you are very happy in your new home in Tunbridge Wells!

5.00 /5
23.04.2024
Flat 1, 9 Meadow Hill Road

Maddison’s were quite simply superb. From the day the offer was accepted to the day of completion Maddison’s were attentive, insightful and leveraged an experienced team to provide seamless support to the entire chain where, they exceeded expectations at every stage. Thank you.

5.00 /5

I recently purchased a house managed by Maddisons in Tunbridge Wells. They have been amazing and extremely helpful from the beginning to the day of possession. I worked with Jane Lewis and she is extremely diligent and wonderful person to work with. She went above and beyond her role in helping me with the entire process, especially as I had very limited knowledge about buying a house as a first-time buyer. I highly recommend Maddisons and Jane if you're looking to buying a house. Thank you so much, Jane! You are awesome!

Reply from agent

Dear Ankit Jane wanted to reply directly to your very kind words - please see the below from Jane and thank you so very much from all of the team! Thank you so much for your positive review relating to your property purchase with Maddisons Residential. I was happy to assist you with the sales progression, to advise on the sales process and to update you on the legal progress of your chain. You were both a delight to deal with, keeping calm and measured in often very stressful circumstances! I hope you both will be very happy in your new home. With very best wishes from Jane.

5.00 /5
14.04.2024
Absolute pleasure working with Maddisons (esp Jane Lewis)

I recently purchased a house managed by Maddisons in Tunbridge Wells. They have been amazing and extremely helpful from the beginning to the day of possession. I worked with Jane Lewis and she is an extremely diligent and wonderful person to work with. She went above and beyond her role in helping me with the entire process, especially as I had very limited knowledge about buying a house as a first-time buyer. I highly recommend Maddisons and Jane if you're looking to buying a house. Thank you so much, Jane! You are awesome!

5.00 /5

Exceptional experience with the whole team at Maddisons. They responded quickly and went out of their way to ensure that everything was in place before I moved into my rental property. Highly recommended.

Reply from agent

Dear Mariana, Thank you for your glowing review! We're thrilled to have provided you with an exceptional experience. Your recommendation means the world to us, and we look forward to continuing to exceed your expectations in the future. Welcome to your new home!

5.00 /5

Always a pleasure to deal with James and the team at Maddisons. When helping with our rental James was on hand to help even when he din't need to be. All the staff are always helpful and friendly and would highly recommend using their services.

Reply from agent

Many thanks indeed, Tony - you and Victoria have been fantastic tenants and we hope to be able to assist you again soon.

Contact details
Sales Phone:

01892 514100

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:30
Address

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Our team

Deborah Richards

Managing Partner

James Richards

Lettings Director

Emma Bennett

Operations Director

Milly Stedman

Sales Progression Manager

Sinead McCurry

Client Partner

Vicky Monaghan

Client Partner

Jane Lewis

Sales Support Manager

Brea

Office Manager

Lisa Lidgey

Client Partner

Karen Galpin

Sales Director

Angela Mulgrew

Property Marketing Coordinator

Caroline Banes

Lettings Coordinator / Property Manager

Muge Turner

Client Partner

Lora Grogan

Property Marketing Coordinator

Jo Donelan

Client Partner

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display