Quite simply exceptional! James helped me find my wonderful apartment and manages it on behalf of the owner. Always responsive, helpful and considerate. Best property agent I have ever dealt with

Amazing service from Maddisons Residential

Maddisons Residential estate agent has been exceptional at all levels making our move a breeze. Their team showcased efficiency and responsiveness, addressing to our inquiries most promptly. The property viewing process was well-organized, and they provided valuable insights about the neighborhoods. Throughout the application and checking-in stages, the team has demonstrated professionalism and made the entire process hassle-free. We really appreciated their commitment to address our concerns till the very end of our moving in to the new property. It has been a pleasure liasing with Maddisons Residential and we definitely recommend them.

Selling your parents house after being granted probate is never going to be easy but I felt the Maddisons team went over and above to make the whole process manageable. Everyone I dealt with was both sympathetic and professional throughout so I thank you all on a job well done. From the staging of a dated bungalow to the feedback from viewings, everything was done promptly and respectfully. I will be back when I finish renovating my current house. Thank you.

I was a tenant with Maddisons for 18 months and only have good things to say about them. From the initial viewing through to the final check out, they were nothing but professional, polite and easy to deal with. Throughout my tenancy they were responsive, helpful and reliable, and there was always someone available to reply to my (many) questions - even if they weren't able to provide an answer immediately, communication was open and transparent, with updates provided regularly. I've rented from other agencies before but had never experienced the level of care that Maddisons provided - as an example, even after I moved out, James was kind enough to visit the property and collect a parcel that I'd mistakenly had delivered there, keeping it safe for me until I was able to collect it from the office. I'd recommend them to any prospective tenant, and if I were to rent again in the future, I would look to go with them.

My parents and I had multiple property sales on the go at the same time with Maddisons. Despite the heavy multitasking required, the team managed superbly. They are very joined up and responsive communication and discussions on pricing and offer strategy is about as good as it can get. They are all really nice to deal with also which makes the whole experience a breeze. Results are the acid test and our results with Maddisons were terrific. This is a first class agency and we'd recommend them to anyone.

Maddison’s have been great for us as renters. We encountered a few issues during our tenancy that they were incredibly quick to resolve, particularly plumbing issues where Michael (the nicest plumber we’ve ever met) arrived within a few hours of us notifying them to sort it out. Really appreciative of James and his team for being so proactive, helpful and understanding.

I would use Maddisons every time I want to buy or sell a property in the Tunbridge Wells area. First and foremost, they gave me more time and professionalism than other agents have ever done, so that even when things were going awry (as they often do!) I felt safe knowing that they would always handle things with honesty and experience.

Maddisons found us a tenant within one week of advertising and I only have praise for the service they have offered. They have been very professional from start to finish. As this is the first time, we have rented out a property, they have held our hand through the entire process and made it all seem very simple. Thank you, Caroline & James. I Would highly recommend them.

Sold my property through Maddisons - always found Deborah, James and the team professional and easy to work with.

From start to finish an outstanding service.

Having met with three possible estate agents to sell my late mother’s property from the very onset Maddison’s were head and shoulders above its rivals. At a highly emotive time for the family the sensitive professionalism shown by all at Maddison’s was truly appreciated. From the very first introductory visit we knew Mum’s property was in the best hands and we were not wrong. Accurate valuation, tick. Personal touches, tick. Outstanding communication throughout, tick. Excellent advice, tick. Seamless transaction, tick. Ultimately a successful sale of a much loved family home, tick. Quite simply it’s hard to think of how Maddison’s could be bettered. Eternally grateful to all involved.