We had a great experience working with Dexter on the letting side. He was very responsive, flexible, and helpful throughout the process. This was our second time looking for a place to rent in London and dealing with Dexter and Paramount was a pleasant change to many of the other bad experiences we've had. As far as the management side og Paramount we're only a short way into our tenancy, but so far the experience is positive and much better than our previous management company.
I have been extremely impressed with Jake Jacobs who managed the purchase of my new home. He is highly personable, calm, experienced and just lovely! When it looked like the sale of my new flat was going to fall through, he helped keep the conversation moving and I'm sure the completed sale is thanks to him. Highly recommend Jake and the Paramount team, they are professionals. Thank you team!
We've been dealing with Paramount for 15+ years, using their letting and management services. The team have always been helpful and pleasant to deal with, and reliable and professional. Recently they also project-managed a major refurb of the property including overseeing structural work and roof repair as well as refit and redecoration, and again the Paramount team was patient, helpful and very professional. Thanks to Daniel George for the project management, Dexter Franklin Beck for the re-letting and of course to Spencer Lawrence who has been there since the start (for us) in 1999 and remains really helpful and nice to deal with as always. Thanks guys.
Great work from the Paramount team! High standards and also a very fast and reliable service. Dexter was great in advising us as new tenants and always around and willing to help on any doubt or concern we had! Would recommend Paramount properties as a reliable and effective letting company.
After several movings with very unprofessional estate agents we had a very good experience with Paramount. Dexter showed us two flats and both matched our requirements and budget without wasting time and energy. The process from the reference checks to the tenancy contract was dealt by Jason in a very clear and easy way. Also the maintenance team gave us a prompt service when we needed it. We are so satisfied with Paramount that we also suggested them to our previous landlord! Highly recommended! Marta & Marcello
I was very impressed with the professionalism and honesty of the Paramount team when looking round properties in West Hampstead. We were kept well informed during a speedy negotiations process (deposit, tenancy agreement etc) and everything was sorted out with the minimum of fuss. We had the keys for the new property within a week of paying our deposit. Since moving in there have been some snags with the property however we had already been introduced to the correct person to contact at Paramount if we had any problems and these have been quickly resolved by the team. I have been extremely pleased with the service overall and would highly recommend Paramount.
Paramount is a rarity among Estate Agencies in that they actually care about their clients. You never feel cheated or dealt with unfairly - their fees and terms are extremely reasonable and you get an excellent, responsive service. I also happen to have experienced their facilities management and that's also impeccable. The team of agents is exceptionally friendly and professional - Sam, Jason, Daniel, Sarah, and others have helped us massively along the way. I'm very happy to say I see no reason to use any other estate agents in the future.
After having an offer accepted on a property on Monday, with the move in date of Saturday, we were nervous that it was too soon for everything to be checked and completed in time. Paramount and Jason, who we dealt with, were exceptionally professional and efficient, they were in constant contact so we knew exactly where we stood in the process and what was left to be completed, and facilitated the smooth and trouble free completion of our rental contract. I would undoubtedly recommend their services.
I couldn't recommend Lionel at Paramount more highly. I chose to sell my flat with Paramount because of the service I had experienced when buying five years ago. Of all the agents I was registered with Lionel was the only one who would contact me as soon as properties came on that met my criteria and I really felt he was committed to the process, wanting the best for both buyer and seller. Having recently exchanged contracts on my sale I have had this confirmed. Lionel was fantastic with keeping on top of things to ensure the process was as quick and smooth as it could be and I certainly felt very supported throughout the whole process for which I am very grateful!
We have been very impressed by the service we have received from Paramount and Dexter in particular. Although our move hasn’t gone as smoothly as we would have liked and we’ve experienced a few maintenance issues, we’ve really appreciated Dexter’s and the other Paramount staff’s (particularly Daniel George in the maintenance team) speedy and friendly responses to our emails and more importantly, their willingness to deal with the issues promptly. That said, the process prior to moving in was super easy and efficient and it’s by far the best agency we have dealt with. Most importantly, we are loving our home and wouldn’t hesitate in recommending Paramount to anyone looking to rent a property in Hampstead. Thank you!
150 West End Lane, West Hampstead, NW6 1SD, UK, NW6
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