Adel was fantastic. She helped us find the right place for our family. She is funny, knowledgeable, and energetic. We highly recommend her to anyone. Chris, Glaucia, & Amanda
Jas has been extremely helpful in finding and in successfully concluding a rental deal for me on what seems to be an ideal property. She explained everything thoroughly and was attentive and knowledgeable without ever being overly persistent.
I never actually met Nony but she was very kind in helping us with our search for a house. I loved her personal interest and humour and her devotion to her clients. Thank you Nony!
Right from the moment we walked into Charters Estate Agents, in Winchester, Nony epitomised customer service, being both friendly and attentive. She listened to our needs and provided helpful information on areas and schools. From the first meeting through to subsequent correspondence we were absolutely assured of Nony's wealth of knowledge, efficiency, attention to detail and utter commitment to assist us.
Tom set up my requested viewings but at the end he suggested a couple of other properties that I had not considered. As he happened to have the keys with him (!) we viewed two additional properties and one of the locations proved to be perfect for my needs and that is where I completed the purchase. Tom knew what I needed more than I did - his service and enthusiasm were excellent.
From beginning to successful end I've found Charters to be have delivered wonderful service at every stage. They were swift to value my property. The price was higher than I expected but they achieved it so as you can imagine I'm highly delighted. Viewings were efficiently organised. They marketed my property well and I had a huge number of viewings and ultimately 3 offers. Throughout the legal process Jo kept me informed of progress on a weekly basis which had a reassuring effect and kept the angst at bay. My daughter is selling at the moment but using a different agent in the town, so far without luck so I'm urging her to use Charters.
We were initially rather stunned by the first impressions and pace of Nony, this has settled and evolved into nothing more than respect for a fantastic estate agent. She is also an interesting character with a great background that has benefited a range of transferable skills to her trade. Nony sold our house within a week without it being marketed on line, proof that it's not all about Rightmove and that a difficult house like ours needs a good old fashion seller more than anything. Nony has a wonderful personality and can get away with a little pushiness through her honesty and sense of humour. She has made our next housing chapter more enjoyable than stressful. Richard Disney
Adel has been extremely helpful in terms of identifying properties that were suitable for my interests. I highly recommend getting in touch with her as she is very prompt in responding to queries, identifying what needs to be done, punctual, friendly and keeps you on top of what is happening until you have secured a property.
Thank you Jo for your persevering diligence in following up the chain to a positive result. Charters actually added value for us, proving the worth of having hands on people who are want to get a result. Thanks to all in the team who worked on our transaction too especially Rob McLaughlin who negotiated successfully on our behalf.
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2 Jewry Street, Winchester, Hampshire, SO23 8RZ, South East, UK, SO23
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