They never respond to by inquiries and wasted my time a lot. Useless

Absolutely unprofessional and rude. Very happy I decided not to rent with them at the end. Would not recommend to anyone

Unprofessional

Very bad costumer service, I've tried to arrange a viewing for one of their property, it takes more than week, promising to contact me... at the end I wasn't contacted back and property was taken off the market...

‪Everyone AVOID @MACBirmingham !!! See my full review below. They are liars. Service received from Jake was disgusting. We waited 2 weeks after putting an offer on a property only to find out they gave it to someone else!!#martinandco #avoid #badestateagents ‬

stop ripping people off and telling lies

Worst agency ever. This is my first experience with agency in the UK, and I am im shock they are doing such a poor job. I am currently in the UK without and address for over a month and I don't even have the strenght to explain the whole situation.. The point is (based on my experience and other reviews I have seen) don't use this agency if you have other options.

We have been trying to get viewings on rental properties with Martin & Co and they have messed us around so much. It's a nightmare trying to get a viewing to start with then the majority of those we managed to book got cancelled. We had one viewing that they just didn't turn up to. Today phoned up to confirm a viewing that had been rearranged from a cancelled one yesterday (they phoned to cancel at the time of the viewing when we had already left work and got to the house) and was told they had no record of a viewing being booked. Have had so much time wasted by them.

The worst agency ever. Agents irresponsible and have no clue what are they doing at all. Only thing that we needed was to add one more tenant on our current contract. We applied two months ago, paid 500£ a month ago (which is ridiculous amount of money to add one tenant on a contract) and it is not settled yet. We've been in agency at least 5 times, we're calling every other day and every time we get different agent who has no idea what are we talking about. Because of their ignorance my fiancee cannot apply for NIN, cannot make bank account and cannot do anything in this country. When you see Martin & Co I sincerely recommend you to run! Ridiculous!