Good agent to arrange viewings with but once at progression level, service was poor. Bad communication and lack of response by phone and email. Felt let down by Miles and Barr and so would not recommend

Left a message to arrange a viewing but NO ONE returned my call and viewing date has now passed NOT AT ALL HAPPY

Only one word can describe how I have been treated at Miles and Barr. Shocking!!! Not only have I learnt that they didn’t even put one of my offers forward on a property, they also never gave me a chance to increase my offer, and told me the client has accepted another offer. Just Lies upon Lies, don’t trust a word they say!!!

Deceptive selling and lack of accountability. Miles and Barr Canterbury used misleading practices and sold my an apartment using incorrect information. This has caused financial and personal distress. When viewing the apartment I was directly led to and shown an underground parking space. However, after purchasing the property was told that my apartment did not have a parking space assigned. It's akin to being promised a private pool during a viewing, only to find out post-purchase that the pool belongs to your neighbour. This deception left me emotionally and financially damaged. Furthermore, Miles and Barr refuse to take steps in resolving this matter. They have frequently failed to respond to emails, attempted to ignore my legal representative, and refused to cooperate with property ombudsman who is now involved. Beware of Miles and Barr's misleading practices and the distress they may cause. I strongly recommend to avoid purchasing, renting or selling via this company.

I sent a registration form to let an apartment but since then they haven't even replied. Really bad service.

Never Allen back contacted 4 times, no call, no email, nothing. Must have lots of business presently. What is the reality of this will not use them again

Formal complaint since 28 April '23 Not shared in the team for a response until yesterday, when it was requested for me to resend? Shockingly bad service!