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Streets Ahead Croydon

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Streets Ahead Croydon

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

1.00 /5

My late father passed away in 2021 and they have yet to refund or give back the holding deposit very bad!.

review by Leah Thomas

Reply from agent

Hi Leah, thank you for reaching out. Would you be able to email me at jandyr.solorzan@streetsahead.info so that I may get this looked into for you as soon as possible? Many thanks! Jandyr

1.00 /5

They let me without a place to sleep and with a huge financial damage Cameron Alexander from StreetsAhead has been 3/4 weeks promising a house. He gave me a contract, took full deposit and 1st rent. They helped me to move the utilities accounts to my name and everything. I bought furniture to an entire house. At the moment to enter the house, they realised that the landlord was not aware of any of this. They let me on the street, with a house of furniture, without a place to sleep and said "it is not my problem". I am looking for legal advise on this.NegativeResponsiveness, Quality, Professionalism

review by Guilherme Schvarcz Franco

Reply from agent

Hi Guilherme, thank you for bringing this to our attention. We would like to investigate this further, if you wouldn't mind sending some more details about your experience to talktous@streetsahead.info we can look into it. Thanks, Laura

1.00 /5

My first experience with streets ahead was good. I never had no complaints a lady called Stefanie helped me with my move, she was very helpful and answered all my questions. When ending my tenancy the staff in streets ahead was so rude, everyone I spoke to had an attitude, never smiled and was very unsupportive. Five stars to Stefanie but the rest of the staff half a star. Not happy at all with the way I’ve been dealt with.

review by ren allman

Reply from agent

Dear Ren, Thank you for taking the time to share your experience with us. We are sorry to hear that you were not satisfied with the service you received towards the end of your tenancy. Our priority has always been to deliver exceptional customer service, and it appears that we fell short of our standards in your case. We would like to extend our sincerest apologies and we would like the opportunity to discuss your experience in more detail. If you would be willing, please reach out to us at talktous@streetsahead.info so that we can better understand your situation and find a resolution. Once again, we deeply apologise for any inconvenience and we appreciate your feedback as it helps us to continually improve our services. Sincerely, Streets Ahead

1.00 /5

Don’t bother wasting your time. Expressed interest in renting a certain property and have been waiting over a week to hear a response from George or someone in his team. When I try to call they say they are busy and will call back but they lie and don’t. Very unprofessional and worst experience I have had with an estate agent.

review by Gabrielle

Reply from agent

Hi Gabrielle, thank you for bringing this to our attention. We would like to investigate this further, if you wouldn't mind sending some more details about your experience to talktous@streetsahead.info we can look into it. Thanks, Laura

1.00 /5

I won't recommend them to anyone, because they don't care about you after they sign the contract with you.if there is a problem you better not call them it takes weeks before they give you a call back or answer a email street ahead is about the money not about the customer.

review by calecia Buchanan

Reply from agent

Hi Craig, I'm so sorry that you've had this experience with us. This is not how we want our customers to feel. Are you able to email me a little more information on who you've tried to reach and I will do my best to resolve and get to the bottom of it? My email address is: streetsaheadsocial@gmail.com. Again, I'm very sorry that you've had this experience. Rebecca

1.00 /5

Don't know where to start! Just simply unbelievable! Don't waste your time with this agent! You have been warned!

review by Gi Man LEUNG

Reply from agent

Hi Gi, thank you for bringing this to our attention. We would like to investigate this further, if you wouldn't mind sending some more details about your experience to talktous@streetsahead.info we can look into it. Thanks, Laura

1.00 /5

Called a week ago left a message never heard back

review by Jennifer Denzler

Reply from agent

Hi Jennifer, Ah, that's not good! Could you please email me with what branch or who you tried calling and I will investigate. My email address is: streetsaheadsocial@gmail.com Thanks, Rebecca

1.00 /5

Just waste of time.

review by Salvacion Leyso

Reply from agent

Hi Salvacion, thank you for bringing this to our attention. We would like to investigate this further, if you wouldn't mind sending some more details about your experience to talktous@streetsahead.info we can look into it. Thanks, Laura

1.00 /5

review by Wiola Kw

Reply from agent

Hi Wiola, I'm sorry to see you've felt the need to leave us a negative review. Are you able to email us at talktous@streetsahead.info with some detail and we'll do our best to put the situation right for you. Thanks, Sam

1.00 /5

review by Jess Tham

Reply from agent

Hi Jess, thank you for bringing this to our attention. We would like to investigate this further, if you wouldn't mind sending some more details about your experience to talktous@streetsahead.info we can look into it. Thanks, Laura