AVOID AT ALL COSTS!!! I placed a holding deposit on a house on the promise of the house being decorated to a high standard, etc. On viewing the property, once finished, the decorating looked like it had been done by a 4 year old, and the carpet in the living room was threadbare. We were advised to put a rug over it to cover it. It was also then we were told that the living room fire had been condemned. When we declined the property due to these issues we were not only provided with shocking customer service but we were also told that due to work done by the Landlord we wouldn't be allowed any of our money back. Absolutely disgusting! martin&co you should be ashamed!

As a letting agent it's quite clear that they don't care about the residents in the property's and only interested in the money from the landlord 😡 …

Worst agents ever. Taking advantage of foreigners, they made you sign a fixed term contract every year instead of a rolling contract. When you try to leave, they made your life imposible, trying to get money for everything. They are not giving landlords details even if you asked for them. I hope they don’t do that to anyone else, but I doubt it. Choose another agency you won’t regret. If you think living on the property for 7 years and making me pay renewal fees every year is fair… let the people decide. Now you are trying to charge me £300 because you think the flat is not clean… see the photos and hopefully more people realize how bad you are and stop choosing to work with you.

I'm advise everyone to avoid the service of this company. They are not looking after the tenants (as they should, based on the tenancy agreement), and when you are reporting some issues, they are getting angry, and of course, they are not assisting you. If you want to end the agreement earlier (even if you are on a one month rolling contract), they are asking you to pay thousands of pounds with a devil laugh. When you are going to their office, they have there two (I will not call them...you know how) women's who are sitting on the chairs, drinking and laughing and you can only watch them, together with the manager of that office. Very disgusting and very racist company. We had reviews that were deleted by them (or reported to Google as false) because they don't like to have the truth published. Avoid this company, avoid them!!! They don't deserve even one star.

I'm advise everyone to avoid the service of this company. They are not looking after the tenants (as they should, based on the tenancy agreement), and when you are reporting some issues, they are getting angry, and of course, they are not assisting you. If you want to end the agreement earlier (even if you are on a one month rolling contract), they are asking you to pay thousands of pounds with a devil laugh. When you are going to their office, they have there two (I will not call them...you know how) women's who are sitting on the chairs, drinking and laughing and you can only watch them, together with the manager of that office. Very disgusting and very racist company. We had reviews that were deleted by them (or reported to Google as false) because they don't like to have the truth published. Avoid this company, avoid them!!! They don't deserve even one star.

Hi Jacob, I'm not sure if this is relating to the mask issue in October, if so, perhaps we could have made it clearer that you needed to wear a face covering prior to the appointment. Sorry that you had a bad experience, we will take steps to make it clearer to all potential tenants in future.

Booked a viewing a week in advance for a property that required me to drive over 100 miles to see. They phone the day before to cancel and have already re booked other people in front of us. Won't be using them in future and don't recommend them to others if this is the way they treat people.

This is one of the worst companies I have dealt with. The management come over as bullish and condescending. They never return calls back to you when they promise. I would never use this company to manage a house for me.

Martin & Co Gloucester asked me to do a review, I had declined for a while as I was not very happy with them. I paid in total to lease a tiny flat in Manley Gardens , a non smoking block of flats, £ 4,400 for 6 months, the first month we were there we had no bath or shower that could be used, also no cooker, oven to cook Christmas dinner, were told we could use 1 ring at a time as it was plugged into a 13 amp plug and kept blowing the fuses. Just after we moved in we opened the door one morning , the whole inside area stunk of cannabis, I reported this to letting agent and heard no more about it, one of the smokers drives a school mini bus for disabled kids, depending on the state he's in sometimes the bus is parked just 18" from front door so we cannot get in, other times about 8 feet. We complained about this as it is supposed to be a no parking zone for emergency vehicles. A few weeks ago we had a section 21 non fault eviction notice , we are being kicked out for no reason , apart from legitimate concerns. Landlord and letting agents would rather have junkies in the property than old age pensioners . We paid a fortune for 6 months in the property. Beware they think nothing of the tenant, just want your money.