miles & Barr are only out for the landlords not the tennents been waiting for my deposit back well over a month they have been trying to pin things on me which are nothing to do with me. would never use them again and I certainly wouldn't recommend them to anyone.

Worst experience so far as a tenant with a lettings agent. Rude, sarcastic employees. Communication is shocking, we seem to be doing their admin for the property which is taking a lot of time out of our actual jobs. If you are tenants, avoid miles and barr at all costs.

Once we signed with them I never had a sense that they actually cared about the sale. I could never speak to the same person twice and messages were never returned. They pressured me to accept £40,000 less than their valuation saying "that's what the market thinks it's worth." We moved to another (smaller) agent and got an offer within two days that was £30,000 higher than the other offer. Miles and Barr seem to be too big to offer any kind of customer service. Save money, time and stress by going elsewhere.

Was told I was the first person to enquire about a home. It was our dream home and we were desperate to move; wanted to move quickly on it. Was told they would send me a form to fill out. Waited a few hours for the form but didn't arrive in my inbox. Called back to check on the form and was told the property had already been given to someone else. Awful practise. Have since been trying to call them to organise other viewings and rarely get an answer from reception. Shocking business, no idea why they have such a monopoly.NegativeResponsiveness, Quality, Professionalism