The worst estate agent I've dealt with by mile, wanted to view a property that is up for sale, rang them 5 times and no one was ever available in sales, the woman that answers telephone calls sounds really bored and says she can't help, when I rang for the 5th time she said 'you are mumbling', which I found very rude and unprofessional, I asked to speak to the manager to complain and was transferred to Kirill, who said - maybe the line was bad - meaning its ok from his point of view to be rude, and no apology was offered. The agency staff are rude, non responsive and are not aware what customer service is. If you want to NOT sell your property - market it with Drivers & Norris!

If lower than 1 star was available….. These guys are plainly awful. Communication is absolutely extinct. They are not providing any requested information nor responding to any requests for assistance or producing requested paperwork. The building in question is dangerous and in need of work to retain safety and value, the money is being directed at the wrong things. A thoroughly unprofessional company who I suggest you avoid if possible.

Worst experience! Firstly they show no deposit property on ads just to get the clients, and take reservation amount. They don’t respond. I haven’t got my reservation amount back, and when you call they just say we will call you back. It was the biggest mistake being a student to rent a property from them. Shocking that letting agents can try and take money dishonestly.

They cancelled a viewing 1 hour before the scheduled time, didn't justify and said that they would call me back and didn't.

I was a tenant with this company and could not have had a worse experience. They are a dreadful mix of laziness, incompetence, bad communication and exploitation. They will try to deduct money from your deposit no matter what. They will drag their feet on completing repairs or replacing furniture. They will not respond to your requests and questions, no matter how reasonable they are. Avoid renting with them at all costs.

I have never experienced a real estate agent with lack of communication at this level. I am really interested in the properties they have around the area and I had to chase them to have even a call to discuss about the property. I might understand they have higher priority sales, but this does not excuse the fact of ignoring new potential buyers.

Horrendous. We didn't have hot water for a month and they didn't care. Avoid like the plague.

Left our house leaking for two years and now we've moved out, still haven't returned our deposit 3 months later. Utterly dreadful. AVOID AS A TENANT.