Really poor service. Never kept updated, had to constantly chase, given up in the end.

So disrespectful! We had a viewing I was there with an infant in a cold weather for 15 minutes on time they just left the building without letting me know! This is disgusting when you find your client you ignore others disrespectfully! Even one star is a lot for you.

Went to a viewing and the property was in disrepair, unhygienic, and falling apart. The company clearly have no standards and enjoy wasting the time of all people involved in the letting process. Maybe find a new business model or just give up altogether?

This is an updated review.. In the past I thought it was alright. Now I think that it's alright only if you don't need anything as tenant. If you need absolutely ANYTHING, be prepared for a bunch of hussle and unfair negotiations. Although most employees are helpful and polite there are a couple of people in the city center offices that are as rude as they come. They DEFINITELY care about getting their money at the end of the month though. Never again with Belvoir - after being with them for almost 6 years, would highly NOT recommend.

Poor communication. Booked a viewing last Thursday and my friend (co tenant) went the viewing on my behalf. After that , straight away apply with the property. Our combined household income is way already meet the financial requirements. Even my friend who will start the role soon, he already has his guarantor whereas I do not need any guarantor as I have already being employed for long time. After applied the property straight away, no updates and chased them once. Then I called them only to know that the property is already being taken. At least, get back to everyone who went the viewing so that I won't waste everyone's time and hope. Even, there is another property as well. Booked for viewing only to know that it got cancel last minute, just because it got taken whereas in the website, it still says available, it makes everyone confused! I feel like it is not fair. You should organise everything how it works starting from the viewing , up to the application process next time. I wish I could give a no star at all but since I am about to give a review, I will give this one star.

Do not respond with the details as requested !!! Typical estate agent !

There's one guy who works there that sorta things out, if he's not in it falls apart