Horrendous experience from start to finish, constant breach of contract attending without notice, giving contractors keys without notice. Rude staff who treat students like they're dirt because they feel like they can get away with it. DO NOT USE IF YOU ARE RENTING there are plenty of better companies in fallowfield.

AVOID NICHOLAS HUMPHREYS AT ALL COSTS!! We lived in a one bedroom student flat for a year and it was an absolute nightmare. They lied to us constantly, for example, saying broken doors would be replaced before we moved in and that the flat would be professionally cleaned. Neither of these things were true and when confronted with this on separate occasions they were only able to say “sorry you shouldn’t have been told that”. It is simply not good enough. We had viewings of the flat without ANY notice whatsoever and had agents letting themselves in whenever they felt like it. They are the most helpful people ever before you move in but once they have your money and the contracts are signed they couldn’t care less about you. They will just ignore your emails, even when sending them to every team member that works there, including the manager and directors, leaving us with no option but to visit the branch in person so they couldn’t ignore us. Very glad to be away from them after a long year.

Honestly , the most unprofessional letting agency I have ever experienced. It is a NIGHTMARE trying to communicate with these people. We have had maintenance issues that have been left for MONTHS. They have ignored countless emails, the maintenance reporting system is completely pointless... staff haven’t got a clue about anything. Pathetic. Do yourselves a favour and find a different letting agency.

Very bad service, had no communication between landlord and the agent. Lied to us by saying all rooms would be redecorated when only some of them were going to be. Also hassled us for our paperwork when we had already handed them in so had obviously lost our files or paperwork but weren't prepared to admit it. Very poor and definitely not worth your money or time.

Absolutely Awful!! Paid a reservation fee for a property then heard nothing back from Tim the estate agent handling the address for over 3 days. After finally getting hold of him through via the office, he informed us that the landlady had rented the property privately... He said that he'd get the reservation fee refunded by the Friday and i still haven't received my refund. Absolutely awful communication and I don't feel that I would've been informed the property had been Let without ringing the office myself. AVOID AT ALL COST!!!!