Absolutley digraceful agents at the Tilehurst branch and in my opinion not very ethical. Very untrustworthy and cavalier in there approach, awful communication skills and a total absence of empathy. Add rudeness and arrogance into it all and a total unpleasent experience to say the least. I was actually emailed and told by an agent that the asking price was more then shown and that I should bid accordingly. I was also told that I wasn't allowed to make further bids on a property, quote "Lets draw a line in the sand" end quote. A total disregard of respect towards buyers and any pragmatic philosophy they have towards negotiating.

love landlords, hate tenant's

What a terrible service I have received from this estate agents, they have lied through out the transaction. I also see the owner is leaving fake reviews this so called Simon Gregory says a lot about them. DO NOT USE

Bad experience and rude responses from staff. Would not recommend.

Really bad experience thats all I can say.

Terrible service,my partner contacted the sales department to ask some questions and the sales negotiator was very rude.First impressions last.Wish I could give no stars

Horrible experience in trying to book viewings for different properties.

Horrible experience in trying to book viewings for different properties.Just to give you an example:In September they made us lose a property since we had an appointment booked but, on the day of the viewing, I had to call again since I hadn't received an address and they couldn't find our request.We had to book on the next available slot, but on the same day they cancelled because the property already had offers and we couldn't participate anymore. Ok, nothing to do, let's move on.In November, 2 months after, the same property comes back in the market.We call them straight away and we book an appointment for the next day.Calling them on the next day, again the booking was not saved, so I asked them to please send us an email confirming the booking.Guess what? Again the viewing, 2 days after, got cancelled.Similar to this happened with other properties, whoever is working in their offices is a real joke.Don't trust them and don't sell your houses through them.

Ok at showing you around but unprofessional over the phone. Given false estimates of previous sold prices to drive sales for their clients; showing clear unprofessional etiquette

Terrible experience renting a house through Parkers tilehurst. Repairs not carried out in a timely manner, rude staff in their lettings team. No responsibility taken for tenants health and safety it’s all about protecting the landlords. Be wary when renting a property through Parkers and check who the landlord is if it is managed by them. Also put everything in writing if you do rent thought them. Anything verbal will be lied about and told it didn’t happen. Finally 3 years of stress, grief and upset is now over since we’ve moved away from Parkers!

I do not recommend. The only competent person there is Jayne. But she alone will not do anything on the scale of the incompetence of other employees. Everything was ok until I had to change my place of residence. They announced their visits 16 hours before the planned arrival, and when I do not agree to them, they would come with clients banging on the doors and windows for 20 minutes, and then write emails full of regret that they saw someone in the window (86-year-old grandmother who did not have idea what was going on and she was afraid that someone would want to break in). After moving out, they submitted to TDS false invoices for repairing the washing machine, issued by a plumber (living in this house before me), which I allegedly spoiled after 3 months of use. They collected money from my deposit for repairing it (despite the fact that I left them a new washing machine and sent the proof of purchase in the form of an invoice to the agency). I left the house on April 1, on April 6 I had an appointment for carpet washing and cleaning. On April 8, I received an email saying that everything is ok, but they are still asking to improve the garden, because the grass has grown back. So on April 13 I came with a gardener who left the garden in a better condition than I found when I moved in. On April 13 I also gave the keys, paying for pensions until April 24 and giving the possibility of early rent to new tenants. The check out report was conducted on April 29. They demanded £ 185 for a cleaning company, for dust and £ 185 for a gardener, because the grass had grown and weeds appeared, plus the cost of repairing an old washing machine, which is not really there, because I paid for removing the old. But since the agency claims, based on the documents presented, that they have repaired the old washing machine ... I could probably do nothing but show up at the previous house to collect my washing machine. TDS is not able to check the credibility of the invoices, so he advises me to take it to court. I'll do it anyway. But I advise you to avoid this agency if you don't want to fight a few months later to get your money back. Special if you are calm, don't want to agrue with people or you are imigrant. They will distroy you mentally.