Lionel at Paramount was very helpful, and kept me updated at every stage through the process of selling my flat. He was very proactive as an intermediary between myself and the buyer, and kept the whole process moving as briskly as possible.

We've just moved into a nice flat that Paramount handled and they've made life very easy so far. Friendly service and easy to deal with, our agent Dexter has been a great help in getting us sorted and ensuring we are settled once moved in.

2024 Update! I have contacted them to find a new home. Slow response, not really committed. No communication since not even to respond to my "thank you for their time" email for showing me a flat that I didn't like. They have lowered their standards a lot. Old review. I have seen a property with them. They seemed the most professional and serious reale estate agents I have met. I would prefer to sign a contract through them than thought other agencies.

Disappointing when the agent doesn't show up for an appointment they have made!

There were a few agents handling our case and I found them mostly quite helpful. But there were some confusions at the beginning as different people told us different versions of same thing. So it took us some time to figure out what … More

We were really looking forward to renting with an agency for a change, especially one as highly regarded as Paramount. However, since move-in last month, any issues seem to be dealt with at a snails pace. We were told the blinds were broken in the master bedroom before moving in, a month and a half later they’re still broken and our follow-up emails are going unanswered. They’re twisted, snapped and unusable. We have a hob failing to work, bathroom wall lights not turning on, peeling lining paper, (we thought they’d be mentioned in the inventory report but they weren’t and we received the report a month after move-in). We’re worried that raising these concerns will either go unanswered or take until next year to resolve. We had a property inspection that we waited in for this morning so we could raise the issues in person but nobody even showed up to that. No cancellation or apology. They’re nice people and I’m sure they mean well, we’re just really disappointed. This is all pretty basic stuff so we don’t have much faith for the next couple years in the property.

Was waiting in excitement to view a "studio flat" advertised by this agency, only to find out that it looked nothing like the pictures. Pictures are stretched (panorama) and probably the lighting is twitched too, as the place looked much … More