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Paramount Properties

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

I think this was the worst agency i have dealt with and I would certainly NOT trust this agency if it were my property being let as they certainly are not doing their duties which they have been asked to do. We arranged viewings for 2 … More

Reply from agent

Dear Anika, We are really sorry that you feel disappointed with the service received from our office. We will of course be looking in to this for you and taking the appropriate steps, if you would like to discuss this further could I please ask you to contact me directly at Reagan@paramount-properties.co.uk? Thank you.

1.00 /5

typical london agency experience

Reply from agent

Hi Sally, Sorry to see your 1-star review. Please could you get in touch directly so we can resolve any problems you may have had? You can email our lettings team on lettings@paramount-properties.co.uk or our sales team - sales@paramount-properties.co.uk. We look forward to hearing from you.

1.00 /5
21.06.2017

Make life very difficult for renters with their 'affordability factor', even given gross annual household incomes were majorly in excess of annual renting costs. Felt very discriminating.

Reply from agent

Hi Connor, really sorry to hear about this, our referencing process unfortunately does mean we have to check elements of income to rent ratio. We are going to contact you privately to discuss. Could you please advise of the best email address?

1.00 /5

This estate agent disrespect customer hang up the phone on their faces dishonest made appointment for me to see flat and then when i called back to confirmed the appointment i hear the flat been gone .no trust no deal with it .

1.00 /5

very hard to think of 'pros' for service. Have had to remind the MANY points of contact of the same information countless times, as we have rarely spoken to the same person. Processes are painfully slow and little care is taken, so I advise against

1.00 /5
21.08.2016

They use unethical companies like pbm inventories who refuse to pay staff. Any estate agent that does not research the companies they work in partnership with cannot be trusted. **WARNING, stay away***

1.00 /5

My letting experience was by far the worse ever. Utterly shocking and unethical business practices. Will certainly never recommend nor use them again.

Reply from agent

We'd really like the opportunity to discuss your concerns further to find out about your experience. Please let us know how best to contact you if you're willing to talk.

1.00 /5

After 9 years in London, they have been our worst experience as a letting agent. They have never been fair to us. We will simply never recommend them.

Reply from agent

At Paramount we want to provide an excellent service at all times; being fair and acting with integrity is incredibly important to us. We’d really like an opportunity to discuss your feedback further so please let us know if you’re happy to be contacted.

1.00 /5
11.11.2013
1.00 /5
21.10.2013
Contact details
Opening hours
Monday-Friday: 08:00 - 18:00
Address

150 West End Lane, West Hampstead, NW6 1SD, UK, NW6

Whether you're buying, selling, renting, or letting a property in London, we'll make your property work for you.

Our team

Danielle Lanthier

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