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Charters

Estate Agent - please upgrade your subscription to display your Google & Facebook reviews here. Contact: sales@viewagents.com
A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
28.07.2016
Nony - as good as it gets!

Nony is a pretty special Estate Agent...but you don't need me to tell you that. Nony is a proper over-achiever....in a good way! Whatever you are paying her, it's not enough....but I don't think she would actually care because she is truly passionate about her work and it's a joy to behold.

Reply from agent

Ha! Great review Simone - yes Nony is special and both she and we know that! As you say though, her passion is unrelenting and she gets the job done with complete customer satisfaction. Thanks so much.

5.00 /5
28.07.2016
Excellent service. Highly recommend.

We couldn't be happier with the service provided by Leanne. She went above and beyond in assisting with our house purchase. She kept the process on track and the reason we've reached completion in a timely manner is solely down to her. Without her hard work the process would have been extended by weeks. We can't thank Leanne enough for her diligence and professionalism.

Reply from agent

Frederick, thank you so much for your 5STAR review of Leanne and our team in Winchester. We are delighted that you have valued her attention and support and will gladly share your sentiments. Thank you.

5.00 /5
23.07.2016
Highly Professional and Personal Service

Robert McLaughlin has an excellent knowledge and understanding of the Winchester housing market and also of Winchester and its surrounding area more generally. He is a very competent and dedicated professional. Robert takes time to explore and evaluate the buyer's key issues which is invaluable in property transactions and making them happen. His approach is highly professional but friendly. Robert thinks "outside the box" so that no possible purchases are overlooked and has a refreshing "can do" approach. Highly recommended.

Reply from agent

Angela, many thanks indeed for your observations and kind review of Robert's knowledge and expertise shown at Charters in Winchester. Glad to have been of service...

5.00 /5
22.07.2016
AMAZING CUSTOMER SERVICE!

Getting my rental flat prepared for remarking following refurbishments between tenants and reducing any void period and any unwanted cost was made far easier thanks to the personal attention by Jo and the wider team at Charters in Winchester. Our flat has been managed by Charters for many years now and every time they impress us with their combined efficiency and professionalism. Thanks AGAIN to you all - an amazing team!

Reply from agent

Thanks Janet for your wonderful feedback. It is great to hear from a Landlord perspective that our attention to detail can save you time and money in the void periods between tenants! Thanks for sharing and for your recommendation to others...

5.00 /5
21.07.2016
Personal and smooth service

Charters very quickly got a feel for the kind of property we were after. It was a rare thing in Winchester. However, they found it. Leanne kept us in the loop throughout the entire process. Having never purchased a house before Leanne seemed to make it all feel relatively easy. They know what they are doing.

Reply from agent

Great review thanks Stacey. We do try hard to do our jobs and it is great when our efforts are recognised in the pursuit of customer service. Many thanks and good luck.

5.00 /5
20.07.2016
Leanne Conyers is wonderful!

Leanne has been fantastic over the last few months, since the point of securing a chain she has ensured communications have been continuous, she has been so calm, positive and supremely professional. Once you have a sale in place and a house you want to buy, then emotions move from the relaxed fun of house hunting to rather more tense affair, hoping for the whole thing to actually happen. Whenever there was a worrying radio silence Leanne worked with her colleagues, other agents and solicitors to preserve the chain. She provided guidance throughout and is clearly expert in successfully reaching completion. I wasn't aware there was such a role in Estate Agencies, however it has made a huge difference to the continuity of the sale and Leanne has added just that extra sparkle. Leanne is a real asset to Charters and it has been a pleasure to work with Leanne and of course the whole Charters team!

Reply from agent

Nicola, thank you so much for this wonderful and enlightening review of the hard work by Leanne and her Charters Winchester colleagues. It is lovely that you have recognised the value of such a role, as many outside of our profession have no knowledge of the importance we place on after sale care. Thank you for your endorsement, 5STAR review and open recommendation.

5.00 /5
19.07.2016
Excellent!

After signing up with all the estate agents in Winchester Jas from Charters was the only one that kept in touch trying to find me and my partner a place to live. She was very personable and really helped us find the place that suited our needs the most. She kept us in the loop and was really down to earth. I couldn't recommend Jas and her lettings team enough. They are aware that it is in everyones interests to find the right property for the client even if it means going above and beyond! Thanks Jas for all the hard work you put into finding us a home!

Reply from agent

JWR - thanks for highlighting the attention demonstrated by Jas above and beyond her competitors in Winchester. We are delighted to have earned your 5STAR review and recommendation to others. Enjoy your new home...

5.00 /5
15.07.2016
Administration details for the sale of my property

Jo is both personal and professional and always offers an excellent service in making sure I have done everything that I need to before the property goes on the market . I am very confident that I am in good hands!

Reply from agent

Tina, thank you for observing and sharing feedback on the customer service experience with Jo at Charters in Winchester. Thank you very much for sharing.

5.00 /5
14.07.2016
Connor is a credit to Charters and gave me wonderful polite patient service

5.00 /5
14.07.2016
Very responsive, professional and friendly!

Contact details

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Address

2 Jewry Street, Winchester, Hampshire, SO23 8RZ, South East, UK, SO23

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Our team

Adel Viragh-Zsupan

Elliott Trodd

Nony Kerr-Smiley

Jas Pone

Vicky Kent

Robert McLaughlin

Liz Pauls

Oliver Purvis

Catherine Eaton

Tim Branston

Kevin Hogan

Simon Aston

Tom Meek

Ellie Kerr-Smiley

Karean Warburton

Charlotte Beale

Jo Knight

Dominic Bennett

Victoria Richardson

Richard Timson

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No memberships information available

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