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Charters

Estate Agent - please upgrade your subscription to display your Google & Facebook reviews here. Contact: sales@viewagents.com
A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
25.05.2016

Leanne has been brilliant throughout our purchase. She worked really hard to keep us all informed and to get us to exchange. Her professionalism and calm and effective manner kept everyone on board. I cannot thank her enough and would not hesitate to recommend her and the team at Charters to other buyers/sellers. Nony must also be thanked, as without her negotiation we would not have even seen the house! Thank you.

Reply from agent

Katie, many thanks for recognising the efforts demonstrated by Leanne and Nony and the wider Charters team and for your open recommendation to others. Enjoy your new home. With thanks.

5.00 /5
24.05.2016
Hardest working agent I know

Nony will do everything she can to find you your perfect property. From working all hours, every day of the week it seems (emails picked up and sent on weekends and in the early hours), she is always a delight to chat to (cheerful and energetic), and a pleasure to work with (proactive and professional). Thank you for all your hard work in trying to find us a home!

Reply from agent

Nicola, Nony's unrelenting drive is greatly captured in your much appreciated review. Hard work can be enjoyable too and her results and your kind endorsement confirm that. Thanks so much for sharing.

5.00 /5
24.05.2016
Nony Kerr-Smiley

The support of the Charters team and their continued enthusiasm was much appreciated. Twice I had buyers pull out and on both occasions the team worked very quickly and efficiently to find me another buyer in double-quick time! Leanne was great in keeping me informed as to the progress of both my sale and purchase. I would be very happy to recommend Charters as an estate agent for sellers.

Reply from agent

Eilidh, great to hear that Nony and the Charters team came through for you, time and time again, demonstrating that it is not over, until it is over! Perseverance does indeed pay off and we are most delighted for you. Thanks again.

5.00 /5
23.05.2016
Nony at Charters

We sold our house through Charters and would do so again. They have been impressive in all aspects of their work; buying, selling and sale progression. Their recommendations for associated professionals such as solicitors and surveyors has been invaluable. Nony in particular has been wonderful. She is professional and has always acted in each parties best interests with real drive and energy. Nony was the key reason we chose Charters, we worked with Nony before and know her complete dedication to the job. She has an unfailing ability to make things happen and secure the right sale for all parties. She encourages the right choices and matches buyers with sellers. This means that in a highly charged market she supports and navigates everyone through and ensures the sale stays solid.

Reply from agent

Nicola, we are most grateful of your fantastic 5STAR review of your Charters experience, bolstered by the returning relationship clearly forged with Nony. We hope to see you again soon :)

5.00 /5
20.05.2016
Excellent, efficient and friendly service

Jo has handled the production of our brochure and details in both a timely and efficient manner. We have gone from draft to amended and published details in just under 24 hours.

Reply from agent

Nicholas, we really appreciate your very early endorsement. It is great to see that in the early days of the selling process our teams can already demonstrate our efficiency! Thanks

5.00 /5
19.05.2016
An unusual combination of professionalism charm enthusiasm and dedication to her work.

Leanne when we were selling with all the stress involved brought sunshine to an exasperating chain of transactions and impressed not only us but our purchaser as well . We cannot speak too highly of her.

Reply from agent

Roger, it is great to hear that Leanne literally shone through for you. Thank you for your kind words.

5.00 /5
18.05.2016
Assiduous, informative & courteous assitance with my search

Although I didn't end up buying through Charters, as it happened, I was impressed with the sales team, namely Robert McLaughlin and Nony Kerr=Smiley.

Reply from agent

Jonathan, thank you. It is wonderful to gain honest feedback from someone who experienced customer service and appreciated it, whilst having bought ultimately via a competitor due to the dream house being elsewhere! Thanks

5.00 /5
17.05.2016
Dynamic, Proactive and Insightful

Nony is responsive, thoughtful and full of enthusiasm. Her property suggestions were always relevant and considered. She was easy and a pleasure to work with in our property search. She is dynamic, proactive and insightful which are invaluable qualities in a stressful period in one's life. If you are looking to buy in Winchester, you need to speak to Nony.

Reply from agent

TB, many thanks for your 5STAR review of Nony and the Winchester Charters team. Wonderful highlights, thank you.

5.00 /5
08.05.2016
Fantastic service

This is the second time that Charters Winchester have found us an apartment. The staff are friendly and dedicated. Jas and Lily listened carefully to what we wanted and the found the perfect property. Charters would always be my first choice if looking for another property.

Reply from agent

Hello Caroline, Thanks for the great review. So pleased to hear that you are a very happy and returning customer! See you again soon...? Thanks

5.00 /5
04.05.2016
Considerate, compassionate, caring and attentative....

Lily was very helpful straight away in helping me rent a property, I had a few dealings with various agents around Winchester and Basingstoke. Looking for a property that is desirable by indidvidual preference is hard enough to do on your own but once Lily was on board I felt like I was sharing the stress! She took interest to find out what I was looking for and made excellent suggestions that became considerations. What more could you need! Very happy with Charters service so far and this lady is an asset to your fine company. Thank you very much Lily.

Reply from agent

Hi Daniel, many thanks for sharing your experiences, greatly enhanced by the customer service received and demonstrated by Lily and our lettings team in Winchester. Thanks again

Contact details

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Address

2 Jewry Street, Winchester, Hampshire, SO23 8RZ, South East, UK, SO23

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Buying or Selling? Renting or Letting? Pop in and say "HELLO"

Our team

Adel Viragh-Zsupan

Elliott Trodd

Nony Kerr-Smiley

Jas Pone

Vicky Kent

Robert McLaughlin

Liz Pauls

Oliver Purvis

Catherine Eaton

Tim Branston

Kevin Hogan

Simon Aston

Tom Meek

Ellie Kerr-Smiley

Karean Warburton

Charlotte Beale

Jo Knight

Dominic Bennett

Victoria Richardson

Richard Timson

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