Well done Leanne! When the chain reached a difficult hurdle I felt that Leanne really empathised with my situation and remained supportive and calm throughout. It was a situation that was completely beyond my control and I know she was able to keep the chain together. I'm extremely relieved to have got through a very stressful time and a huge upheaval when at times it looked very tricky. Leanne was always personable and I really felt she was listening to me and not just engaging in estate agent style platitudes. She was always easy to reach on the telephone and always returned calls if requested. This is my first experience of Charters and my impression is that it is a well oiled machine! I am also impressed by the initial process of finding the right property for me. Charters really listened to my needs and advised me to look at a house that I possibly would have overlooked. And it turned out to be perfect for me.
Leanne managed the sale of our flat in St cross and the purchase of our house in Otterbourne. She was always fully on top of the chain, working with the vendors and solicitors alike to ensure that things were progressing. Her communication was exemplary, this allowed us to plan our respective moves accurately. The service Leanne and charters provided exceeded our expectations and made a stressful process as straight forward as possible. For our next move I hope to work with Leanne again
Nony was great and made the negotiation process quick and easy. All of my questions were fully answered. Charters also made the buying process smooth and stress free. Thank you!
I have recently purchased a house in Winchester. Nony actually listened to what my requirements were and suggested houses that fitted the bill rather than any house that was on the market.. Charters were in constant communication, returned phoned calls and were very professional. Leanne ensured that we reached the exchange date agreed and worked well with all parties. When I sell it will be through Charters as I have seen how hard they work to secure a sale!
So helpful and never failed to be professional but personal at the same time. Dont know what we would have done without her.
Like most sales mine certainly had its ups and downs . Leanne was so very kind , thoughtful and extremely professional in how she dealt with these . She always made time to listen as though I was her only client and never failed to do what she promised . I would not hesitate to recommend her and also the rest of the professional and very approachable team at Charters . I would certainly use them again .
I cannot fault Connor's dogged determination to help us find a house in Alresford. He called whenever he knew there was something suitable coming on the market and made sure we were the first through the door. He was always honest and polite, arrived at all viewings on or ahead of schedule and made sure we all respected the owners wishes as we viewed the houses. We have used Charters to rent as well and in both cases, I could not fault them as an Estate Agent.
Leanne was the lead contact in our selling relationship with Charters. The whole experience from start to finish was professional, urgent, informed and caring. I would recommend anyone selling their property on their patch to use them. Even when the inevitable bumps in the road occurred with buyers, their experience and skills got us all through smoothly and with diligence. We really felt that Charters and Leanne in particular understood great customer service, better than any organisation I have ever used. Whilst I am sure we could have shopped around for a cheaper fee, I feel we actually were net beneficiaries from their ability to negotiate hard on our behalf. Will use Charters again in the future and recommend others do too.
Would highly recommend Kevin. He managed our mortgage application professionally and gave clear advice. He was well-connected to borrowers and we managed to secure our mortgage quickly with minimum hassle. He was always in communication with us and our agent and made the process of buying our house much easier.
Unknown
Unknown
2 Jewry Street, Winchester, Hampshire, SO23 8RZ, South East, UK, SO23
No memberships information available
No marketing information available
No awards information available
No memberships information available
No marketing information available
No awards information available