Terrible experience as a Tenant. Money hungry yet slow or totally unresponsive when it comes to repairs. Zero care for tenant's safety and wellbeing. I don't recommend.👎 …

UnprofessionalNegativeResponsiveness, Quality, Professionalism, Value

Gavin is very unprofessional and rude, he posted advert of our flat with some old photos when he got instructions to organise professional photography to be taken, when I phoned and asked him to take the advertisement down he acused me of being unprofessional and said "are you kidding me" "did you chase me up for the photos to be taken" not to mention he is advertising the flat for rent he have not key for to do viewings... how much more unprofessional you can be! I was shouted at and called spoiled because things dont go my way... dont ever use this agent as they very unprofessional, especially Gavin! I would not give them even one star if I could! Very bad service!NegativeResponsiveness, Quality, Professionalism, Value

They are unprofessionals, please stay away.NegativeResponsiveness, Quality, Professionalism

I rented a property through them. Don`t do the same mistake. Sink not working, washing machine starts to not work as well and they forgot to mention the presence of very annoying building works. 3 weeks and thanks also to the slow landlord they hook me up with, my life is miserable. Stay away.NegativeResponsiveness, Quality, Professionalism

My first experience in looking for a property started with this estate agent. They are not professional, very money hungry, client care is not important to them unless of course you are giving them what they want. I backed out of a property and their response (Sarah Twiner) was bullyish and rude even though I was very polite and apologetic to her initially. I emailed the manager John Young who ignored my refund request, subsequently I emailed the managing director Scott Hailou who also ignored my request even just to reply to me to confirm if they accepted it or not. I am disappointed and not experienced this before. I wouldn't even give one star to them.NegativeResponsiveness, Quality, Professionalism, Value

Unprofessional & ruthless company to deal with. Issuing threats for payment and a heavy handed accounts department. Increased commission without notice. I would not recommend any Landlord to do business with them. Be aware of this company !!!