Between calling up regularly to check work had been completed after deadlines had passed, to chasing up phone calls that were never returned, I can honestly say that the majority of my dealings with this agency were ridden with stress. I would not recommend this agency.

Not professional at all. They left my flat full of mould for months and when I left they try to get for them 120 pound more. Horrible service and people

Worst company ever managed by people they don’t know their job. No professional, no helpful .. I ve got sick because in the flat where We used to live there was big quantity of mould and Nobody help us even if we got asked from fews months

An awful company to be managed by; - lack of engagement with residents - after a year of poor management increased their charges by 125% - a team that couldn’t manage their way out of an automatic door - finger pointing and blaming of others for management faults. Steer clear from this company at all costs.

To be completely honest, dealing with Sarah and James at Drivers & Norris has to be one of the worst experiences we've ever had as tenants. 1) Yelled at on the phone and accused of fraud (seriously?) without having a chance to explain that we were students, therefore not having to pay council tax (this was arranged with Islington council) 2) Coming into our flat with keys to conduct viewings, even when one of us was sick and explained that we were uncomfortable with them letting themselves in. 3) Not respecting our work and sleep hours to conduct viewings. 4) Arranging viewings with prospective tenants and then not showing up, leaving these people to ring our doorbell while being confused. 5) Threatening to give us a bad review with our next landlord if we didn't respect their viewings schedule completely. 6) Flat infested with clothes eating moths.

If it was possible to score this company with a minus I defiantly would. The service that I received was absolutely awful I attend a open house for Portland Place on Saturday 19th December and offered the asking price the same day and I was told I would have to wait until Monday to get a response which was completely fine. Monday 21st came I was told they are still waiting to hear back from others, Tuesday 22nd the same thing happened, Wednesday 23rd I was told they are closing at lunchtime and I will find out the response to my offer on January 4th. I call in on January 4th to only be told they will having another open house on the property to get more money however may I point out I was never asked if I would like to increase my offer neither did I receive a letter in the post or via email confirming my offer has been submitted to their client. The only time a second open house is to be held is if they did not receive their asking pricing but they did from myself. the company showcases disgraceful and rather untrustworthy behaviour. I will never offer through these guys again even if they were selling Buckingham Place at £20.00.

If it was possible to score this company with a minus I defiantly would. The service that I received was absolutely awful I attend a open house for Portland Place on Saturday 19th December and offered the asking price the same day and I was told I would have to wait until Monday to get a response which was completely fine. Monday 21st came I was told they are still waiting to hear back from others, Tuesday 22nd the same thing happened, Wednesday 23rd I was told they are closing at lunchtime and I will find out the response to my offer on January 4th. I call in on January 4th to only be told they will having another open house on the property to get more money however may I point out I was never asked if I would like to increase my offer neither did I receive a letter in the post or via email confirming my offer has been submitted to their client. The only time a second open house is to be held is if they did not receive their asking pricing but they did from myself. the company showcases disgraceful and rather untrustworthy behaviour. I will never offer through these guys again even if they were selling Buckingham Place at £20.00.

Terrible service- try to get away with doing minimal work on the properties. Both myself and neighbours around me that were using D&N had the same issue with cowboy builders that they hired to patch things up without actually spending the money to solve the problem properly. What resulted was a patchwork of temporary fixes, a house full of damp, mould and mice, and to top it all off all in an ugly beige. Stay away from them unless you want to deal with the epitome of slimy estate agents, and possibly the most unprofessional building company in North London. The buildings are in a poor state in terms of both their structure and pipework. They'll patch it up nice when you go to view the space, but be warned.