Recently made a harsh review on these guys. As a result, their director called me to discuss. It felt good to find out that they actually do care about their customers. In their eyes, my comment make them feel the need worst in the bussiness. Well they're not! Probably not the best but willing to improve and listen so it made me come back and change my comments. Well done Mark! Appreciate your time!

Recently made a harsh review on these guys. As a result, their director called me to discuss. It felt good to find out that they actually do care about their customers. In their eyes, my comment make them feel the need worst in the bussiness. Well they're not! Probably not the best but willing to improve and listen so it made me come back and change my comments. Well done Mark! Appreciate your time!

Greatly appreciated Damien's help and assistance with selling property. Good, clear communications and prompt responses. Thank you

Professional service, kept fully informed and Parkers were completely transparent about the house purchasing process. Was good to get a weekly update call from them, even if there had been no significant progress to report. Definitely would recommend them for house purchase.

Overall good estate agent. I would reccomend to new landlords/investors since they will advise you in advance of any risks and try to get the best for your money.

Overall Parkers were pretty good at both selling our property and helping us to find a property in a very active market. I think they could have listened to us more particularly when it came to doing viewings of our property which, at times, was inconvenient. They held viewings on an ad hoc basis and it would have suited us better if the viewings had been in a block due to our circumstances. The set up made the viewings quite stressful. They did, however, keep us informed regularly of the progress of our sale and purchase. The sale and purchase were both done through Parkers which also made it more convenient. Confusion did occur, however, with a number of different staff members looking after our account. This meant that we didn't have one point of contact, although Parkers do state in their terms that you will be assigned one sales agent who will look after your account. This didn't occur in our case and muddled information was, at times, passed onto us as a result. It became apparent that our file had not always been kept updated. The process of selling and buying was also much longer than initially anticipated although I don't think that Parkers were 100% at fault because of this as so much is involved in the process and, as I said before, the market was particularly busy during the time that we sold and purchased. I think that certain sales staff let the pressure of the job show through at times, as, when speaking to them on the phone, certain sales staff did come across as abrupt and verging on being a bit discourteous. This is something which needs to be worked on. There were a few errors made as well. I believe that this is because Parkers are a smaller concern and only have a small sales team who were finding the busier marketplace somewhat challenging. This information was relayed to me and I'm not sure that this is something which should have been passed onto a client. Overall, despite my criticisms, I think that Parkers are one of the better estate agents in Reading and I'm happy that they achieved both the sale and purchase of my property to my satisfaction. I purchased my current property from them 19 years ago and have now sold and am buying my current property from them and I would consider using them again in the future if the need arises.

Great team in the Renting department. Any problems that cropped up they sorted. Fees are very high and almost put me off. Hopefully long term they will be worth it.

I would like to thank Parkers for all the help they have given me over the years. I bought my house in 2001 from them and after I moved away from Reading they managed the letting for me for the last three years. I have had no problems and even with selling the house it has been very straight forward. Thanks again, Tom

Hi Damien, Amy, We formally completed our purchase yesterday and got our keys. Tons of Thanks to you and your team for really really quick & hassle-free processing. With your responsive chasing-up and friendly approach, we were able to complete the purchase quickly even though the seller was unwell for more than a month. I really loved working with you and would like to continue our relation for my future purchases as well( BTL - with in Months :) ) We owe our smiles when we opened doors to our First home to your professionalism. Thanks you very much,