Friendly and responsive staff.

Many thanks for your review

Thank you both, you offered a

Thank you both, you offered a great service, and were very helpful getting the deal over the line, and arranging additional surveys (structural, damp e.t.c).

Mustafa and his team were

Mustafa and his team were fantastic in helping me sell my house very smoothly.they kept me inform every step of the way,by phone,email,and by the text. i would drop into there office quite often without an appointment,but that was no trouble to them,they all made me feel so welcome. mustafa was brilliant with me,always kept me inform on what was going on,and made feel that I could contact him any time,and he always got back to me. im so glad that I chose to use mustafa and his team,and if anyone is I thinking of selling there house please please use these guys,you will not be disappointed.

"Mustafa and his team were..."

Mustafa and his team were fantastic in helping me sell my house very smoothly.they kept me inform every step of the way,by phone,email,and by the text. i would drop into there office quite often without an appointment,but that was no trouble to them,they all made me feel so welcome. mustafa was brilliant with me,always kept me inform on what was going on,and made feel that I could contact him any time,and he always got back to me. im so glad that I chose to use mustafa and his team,and if anyone is I thinking of selling there house please please use these guys,you will not be disappointed.

Staff were super helpful and

Staff were super helpful and very supportive. They were always positive despite the various issues we encountered. We would definitely use them again to sell or buy another property. Overall we were very happy with our service.

I was very pleased with the

I was very pleased with the service I received. The staff were always very helpful and knowledgeable. I was kept up to date at every step of the process. Each process happened fairly quickly and efficiently. Viewings were set up straightaway, which then led to an offer on my flat immediately afterwards. The high level of customer care throughout, made me feel extremely confident in their abilities.

Emilia has been most

Emilia has been most responsive and helpful in all my requests to date. Being new in letting out a property, there has been many unclear aspects which were dealt with by her in a very professional, polite and supportive manner. My only amazement is that in a situation when she is on leave, no one seems to be able to assist and I was told to leave a message until she returns. I believe in a service industry, the manager or immediate supervisor should be able to cover such gaps. Not withstanding the above, I have been very satisfied overall with their services to date.

I have used the Ellis and Co

I have used the Ellis and Co on West Green Road three times. Each time they have got me very good, suitable tenants for my property. They were always very courteous, helpful and reliable. Ellis's fee of three weeks' rent for finding and vetting tenants I consider reasonable, in contrast to other agencies that charge an ongoing fee, irrespective of the length of the letting period. I would rate them as excellent except for a misunderstanding regarding the taking of an inventory with my latest tenants. I would like to rate them "very good" rather than just "good".