Exemplary Service

Tom was magic from the get go, he is full of energy and enthusiasm, he understands instantly the requirements thrown at him and suggests various ways and means round the problems etc. A delight to deal with .

Thank Goodness for Jo!

Jo, is a true star! The buying process is not something I had been through before but luckily for me Jo was on hand pretty much 24/7 with much needed support and clear communication. She kept the whole process constantly moving in the right direction with very regular updates and managing communication with all parties involved. Jo dealt with my daily phone calls exceptionally well, handling each conversation with understanding and her lovely personable nature. I am sure her workload is extremely heavy with lots of clients to manage but she made us feel like this was the only purchase she was handling and we were her top priority - I am sure that’s how everyone must feel when they have Jo on their side. When our solicitor called us to say we had exchanged, it was Jo I called first to share the joy, even before my family! - Thank you Jo!

Excellent service

AS first time buyers the process was completely new to us and rather stressful, Jo was helpful throughout the process, regularly kept us updated and was very quick to respond if we had questions etc.

professional, exemplary and focused on client requirements

Since our return to the UK we have been looking at many properties in Hampshire. We have spoken to many agents and can sincerely say that Noni and the team have been the most professional of the lot. Most others blanket mail shot regardless of stated requirements, brain dead. Answers to question's are handled quickly and you can contact 7 day's a week when necessary. Many thanks and keep up the high levels Jerry and ALI

Adel showed us around a property, which is soon to be our new home. Adel was both incredibly welcoming and highly professional during our visit. Adel was able to answer any questions we had and her efficiency has put me at ease with the renting process. Thank you!

Great experience as a buyer

Jo has been faultless - friendly, helpful and responsive throughout the transaction. I don't have any complaints and would certainly use Charters again. Thanks Jo!

Found us the house we wanted

Very happy with Charters. Found us the house we wanted (with a bit of luck thrown in) and great to deal with across the whole "adventure". Jo, in particular, was very friendly and professional and a lot of fun along the way. Would recommend Charters.

Thanks to Jo at Charters.

We've just exchanged, so a big thanks to Jo who kept us fully up to speed throughout the whole process. Always happy and positive, even when some tempers (not ours I might add) were becoming frayed! Our second sale through Charters and once again great service.

Tom's approach to finding me my next home is tireless. He is always keeping me up to date about existing properties and any new properties that are coming onto the market. He has arranged viewings at short notice and also suggested properties that I should go and view.

Very friendly and helpful

Me and my girlfriend are first time buyers and Simon was extremely helpful talking us through the process and explaining all the options. He was happy to fit meetings around our commitments and did a fantastic job in securing the mortgage for us - and a very friendly chap too, would certainly recommend.