While I have not in the end either bought or sold a house through Nonie, I have been receiving her weekly newsletter for at least a year, and had email contact with her. She is friendly, approachable, fun and good at summarising the pros and cons of a property. I will miss those newsletters now that I am moving out of the area.

Kevin has dealt with a number of purchases for me recently. Kevin has excellent product knowledge. His experience means that he is in a strong position to tailor the clients needs to a mortgage product. Once a mortgage product has been selected, he is very good at moving things forward, leading to a quicker mortgage offer and purchase. I would not consider using any other mortgage broker in future.

Efficient and speedy

Really impressed with speed of service, in getting documents to me for signing, brochure created and property live online

Outstanding Service

Simon worked tirelessly to find and secure the right mortgage at a good rate to help us get our daughter on the housing ladder in complex circumstances. He was easily accessible and gave generously of his time to understand our situation and wishes and translate those into a clear way forward. He worked behind the scenes to sound out possible lenders and, together with his colleague, Marie, kept in close touch with us throughout the process. He was easy to deal with, very knowledgeable and very prompt in all his actions and communications. It has been a pleasure working with him as he made this complex and potentially arduous process as straightforward as possible. I could not recommend him highly enough to anyone needing mortgage advice: Trinity Rose and Charters are very fortunate to have such a dedicated, focused person working with them to support potential property purchasers. Thank you Simon!

Great service provided by Kevin!

Efficient, professional and smooth mortgage advice

Having not purchased a property for many years, Kevin lead me through the changing face of the process with care and attention. He was able to find me a mortgage lender for my re-mortgage and buy to let mortgage in a way that I could never have managed alone. Frequently in touch with me to guide me through the process, he was professional and efficient. From the moment that I was introduced to him, I felt that I was in capable and competant hands. I would highly recommend Kevin for his advice and ability to find the perfect mortgage lender for your needs.

Professional and a good communicator

Jo was a pleasure to deal with after a long and frustrating selling process. She grasped the issues with our sale quickly and helped us to reach exchange of contracts. She communicated really well throughout the process and worked hard to unblock some of the issues with other parties in chain. She was open and honest about things not in her control which we appreciated. Overall we would rate her highly.

Patient and always finds a solution

Kevin always takes the time to find the best solution, he is always on the end of the phone and is very diligent. I wouldn't use anyone else.

Great Support

Knowing that trying to get the right mortgage is a minefield, we approached this situation with a little apprehension but have to say that Simon took all the anxiety away, giving us balanced views on what might work for us and really getting to understand our needs. He was always ahead of the game, keeping us well informed and prompting us whenever needed. Has been a breeze working with Simon compared to past experiences with other Advisors in other firms.

Excellent personal service finalising selling my house.

Jo was excellent when dealing with the sale of my house. She was persistent, calling between solicitors to get towards exchange and completion. She provided a personal service and always made time for me in what can be a stressful process. Thank you!