Fantastic!

Moving areas can be stressful and difficult but not with nony! She found us properties that United us and had us offering before the weekend was done!

Proactive and professional

Tom is polite, enthusiastic and has been more pro-active than any other estate agent we have dealt with since beginning our search for a property. He has made it his business to understand what we are looking for rather than bombarding us with irrelevant information. He maintains regular contact just to keep up to date with things in general and this has been a real distinguishing feature, as no other agent has provided this support/interest and it truly makes Tom - and Charters as a result - stand out from the crowd. A real pleasure to deal with and clearly a credit to Charters.

Thank Heaven for Kevin.

Kevin helped me in 2009 when, as a first time Landlord, I bought two Buy To Let properties. I wasn't happy with advice received from another FA so found Kevin - his advice saved me a lot of money. Now I need advice again and so naturally I "tracked" Kevin down - even though he's moved out of my area. Again he's helped me save a lot of money. He's easy to talk to and helps you to understand the complexities of mortgages, rates etc. I really feel that I can trust him - and he's just a nice guy to deal with. Many, many thanks.

Outstanding Service

We have been working with Nony to find a house for the past year and she has been fantastic to work with. Nony understood our situation very quickly and identified the road we would end up living in after our second meeting! Highly recommended.

Fantastic!

From initial meeting to paying for the property (the next day) Ryan has been wonderful, helpful professional and very informative. We cannot recommended highly enough! Thank you Ryan. Phill and Gail Durbin

Great realtor

Ryan is a great realtor. He really engages with the customer and understands exactly what they are looking for. He is a helpful and friendly person and very accommodating. I would give him 7 stars if I could.

We were relocated back to the UK after a period living overseas. Kevin provided us excellent advice on mortgage options for the house we wanted to buy. This included specialist knowledge of the vendors and mortgage types which would offer us a good value mortgage as a buyer relocating to the U.K. from overseas. We would be happy to recommend Kevin to others seeking excellent support in picking th right mortgage . There is a clear value - add in the services he provides.

WHERE and WHEN OTHERS FAIL, OLIVER SUCCEEDS!

AFTER HAVING WASTED 8 MONTHS WITH FOX & SONS WITHOUT ANY RESULT, OLIVER HAS SUCCEEDED, IN ONE MONTH TO SEND US FEWER VIEWERS, BUT THE RIGHT ONES. THIS IS WHAT I CALL "FLAIR" and "INTUITION". OLIVER HAS A TALENT FOR MANAGERIAL COMPETENCE, AND KNOWS HOW TO HANDLE THE TEAM WITH WHICH HE IS WORKING. DESPITE THE ARRIVAL OF JACOB (HIS SON), HE MANAGED TO MAKE SURE THAT ALL HIS TEAM WAS SERIOUSLY TAKING CARE OF US AND THE SALE OF THIS HOUSE. HAVING SPENT OVER 30 YEARS IN IBM HEAD OFFICE, I HAVE RARELY MET PEOPLE WITH SIMILAR SKILLS AND COMPETENCE. THANK YOU OLIVER AND THANK YOU CHARTERS FOR ALL THE ADVICE AND GUIDEANCE THROUGHOUT THIS PROCESS; OLIVER HAS ALWAYS BEEN VERY HELPFUL AND HONEST. THESE QUALITIES ARE HUGELY IMPORTANT FOR A SELLER, EVEN DOWN TO THE BROCHURE PREPARATION AND PHOTOS SELECTION, WE HAVE OLIVER TO THANK. THANK YOU SO MUCH. NOW, I CAN SAY THAT THE SALE OF OUR HOUSE HAS BEEN CONCLUDED, MAINLY THANKS TO OLIVER AND THE GREAT TEAM AT THE CHARTERS OFFICE. Edmond BOULAD

Dedicated and attention to detail

Nony has been very helpful. She is proactive and listens to requirements. Although I have neither bought or sold from Charters she has offered a wide variety of houses on the hope of finding the perfect match.

Leanne Conyers

Leanne was an absolute pleasure to work with and I can't recommend her highly enough. At all times, we found Leanne to be completely professional whilst being extremely warm and easy to talk to. We simultaneously bought and sold through Charters and Leanne kept regular contact with us on all aspects of our sale. Her telephone manner was friendly, genuine and supportive. She did everything she could to keep the chain moving and. when frustrating situations inevitably arose along the way, she dealt with them efficiently and swiftly. it was Leanne''s ability to explain things clearly and calmly that made a huge difference to the willingness of all parties to proceed quickly. She provided an excellent, personalised service and made us feel valued as clients. We would certainly recommend Charters to others based on our experience and Leanne is an extremely valuable asset to the company. Huge thanks to everyone on the team, including Nony and Oliver, who helped us with this move. We're delighted to be happily settled in good time for Christmas!