Awful place. Avoid at all costs. Do not care about their tenants and are poor at sorting any repairs - even ones that are a heath and safety risk response: unfortunately at the time of any issues you are not bothered, only when you receive a review do you seem slightly interested

ABSOLUTELY DISGUSTED with this company, wanted to view a property and I was only available on the weekend due to not being able to finish work till 5:30. They told me they can’t do a 6 showing on the weekday due to no one basically wanting to do it. Refused also to do weekend viewing even though they are open on the weekends till 1pm!!! Potentially missed out on a propert because of their unprofessionalism! If you cba doing your Job then just say that! Instead of making ridiculous excuses.

I absolutely love my new property but the absolutely worst feature is having to deal with rude, patronising and sheer mean staff at whitegates huddersfield. Their behaviour is really strange towards me and really off. I have never in my life ever been treated like this as I am a good tenant, my previous landlord being on very good terms with him for instance. Had disgraceful attitude to a boiler that they will not fix so having to tell kirklees council to complain about them Further to the response from whitegates I hope people will make their own minds up about how real or relevant my complaints are/were, and although I am still having problems with the boiler it isn't fixed yet. It still stands that I feel the house is beautiful and hope to live here with as little contact with whitegates as possible so that I can enjoy my tenancy here.

Don't expect them to get back to you because they won't

They have the worst people in customer service in Huddersfield , Everytime i rang them regarding anything they were a huge disappointment. Looks like they were hired to tell off people.extremely rude staff Agency is not doing any repairs work neither they get u in contact with the landlord. So u have no option but to do everything yourself.

Awful place. Avoid at all costs. Do not care about their tenants and are poor at sorting any repairs - even ones that are a heath and safety risk response: unfortunately at the time of any issues you are not bothered, only when you receive a review do you seem slightly interested

Had me go to view a house i wouldn't ever had got asked if they accepted dss then they tell me no sorry afterwards that they said they did then all of a sudden didn't want to work on their communication

The worst agent ever, very adamant and refused to comply with legal requirement!!NegativeResponsiveness, Quality, Professionalism, Value

Response time is terrible, wasting my time to move in after paying deposit. My tenancy in the previous place has expired for over 2 weeks now.